Client Solutions Manager, Media & Entertainment - Global Business Solutions - New York

TikTok
New York
Full timeFunction: Data Science & Machine LearningSkills: ["Communication","Client management","Data analysis","Problem-solving","Cross-functional collaboration"]

Own and grow strategic client partnerships as a trusted advisor for TikTok’s Enterprise Ad Sales team. Develop and execute full-funnel media strategies, educate clients on TikTok products and best practices, and use campaign data to deliver optimization insights and upsell opportunities. Coordinate cross-functional teams to deliver long-term account plans, and troubleshoot client issues with Product and Engineering. Craft QBRs using data-driven storytelling to drive revenue impact.

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FursaFursa
TikTok
TikTok
1 month ago

Client Solutions Manager, Media & Entertainment - Global Business Solutions - New York

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Last checked: 29 minutes agoStatus: Live

Job Summary

Own and grow strategic client partnerships as a trusted advisor for TikTok’s Enterprise Ad Sales team. Develop and execute full-funnel media strategies, educate clients on TikTok products and best practices, and use campaign data to deliver optimization insights and upsell opportunities. Coordinate cross-functional teams to deliver long-term account plans, and troubleshoot client issues with Product and Engineering. Craft QBRs using data-driven storytelling to drive revenue impact.
Location: New York
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Manager level

Key Responsibilities

  • •Cultivate and maintain strategic partnerships with clients as a day-to-day point of contact.
  • •Develop and execute media strategies tailored to client goals and full-funnel activation.
  • •Educate clients on TikTok products, platform updates, and best practices to drive campaign success.
  • •Analyze campaign data to identify optimizations and upsell opportunities, and provide proactive performance insights.
  • •Coordinate cross-functional teams to deliver long-term account plans and troubleshoot client issues with Product and Engineering.

Key Requirements

  • •4+ years of experience in client solutions, account management, digital advertising, AdTech, or a related field.
  • •Proficiency in analyzing and utilizing data tools such as Excel and Data Studio.
  • •Ability to thrive in a fast-paced, rapidly evolving environment.
  • •Experience with performance-driven (programmatic or social) advertising and/or auction-based ad platforms.
  • •Familiarity with measurement frameworks and attribution models.
Experience:Digital advertisingAdTech
Skills:CommunicationClient managementData analysisProblem-solvingCross-functional collaboration
Tech Stack:ExcelData Studio

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn