Assistant Store Manager I

Tapestry
United States
Workplace: OnsiteFull time18.5 - 31.5 hourlyFunction: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Customer focus","Leadership","Communication","Problem-solving","Conflict resolution"]

Partner with the Store Manager to drive Coach’s sales performance and operational excellence at the Jersey Gardens location. Lead by example on the sales floor, deliver exceptional, inclusive customer service, and resolve issues promptly. Recruit, onboard, and coach retail team members while ensuring compliance across scheduling, payroll, HR processes, loss prevention, and visual merchandising. Support omni-channel clienteling and digital engagement to enhance the customer experience.

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FursaFursa
Tapestry
Tapestry
2 months ago

Assistant Store Manager I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Partner with the Store Manager to drive Coach’s sales performance and operational excellence at the Jersey Gardens location. Lead by example on the sales floor, deliver exceptional, inclusive customer service, and resolve issues promptly. Recruit, onboard, and coach retail team members while ensuring compliance across scheduling, payroll, HR processes, loss prevention, and visual merchandising. Support omni-channel clienteling and digital engagement to enhance the customer experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the Store Manager in achieving sales goals through forecasting, planning, and category initiatives; monitor KPIs and adjust strategies as needed.
  • •Create an inclusive, high-energy environment that meets Coach Service standards and act as a brand ambassador in-store and in the community.
  • •Recruit, onboard, and coach team members; foster a collaborative culture and build a talent pipeline aligned with brand vision.
  • •Support virtual shopping, clienteling, customer data acquisition, and social media trends to enhance the customer experience.
  • •Oversee compliance with policies, scheduling, payroll, HR processes, loss prevention, and visual merchandising standards; maintain store safety and vendor relationships.

Pay and Benefits

Salary: 18.5 - 31.5 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
  • •Strong customer focus and ability to thrive in a fast-paced environment.
  • •Proven ability to inspire and motivate teams to exceed performance standards.
  • •Excellent communication, problem-solving, and conflict resolution skills.
  • •Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.
Experience:1+ yearsRetail
Skills:Customer focusLeadershipCommunicationProblem-solvingConflict resolution
Languages:English
Tech Stack:Microsoft OfficeOmni-channel servicesClientelingRetail systemsSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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