Manager, Inside Account Development

DoorDash US
Phoenix
Workplace: OnsiteFull timeUSD 146,200 - 215,000 annuallyFunction: Product ManagementExperience: 4+ yearsSkills: ["Communication","Leadership","Problem-solving","Collaboration"]

Lead a high-performing Inside Post-Sale team focused on growing and retaining DoorDash’s SMB merchant base. Own performance outcomes, coach talent, and design scalable processes to drive revenue growth, product adoption, and merchant satisfaction in a fast-scaling environment. Collaborate cross-functionally with Strategy & Ops, Product, Marketing, and Support to equip merchants for success.

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DoorDash US
DoorDash US
3 months ago

Manager, Inside Account Development

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Lead a high-performing Inside Post-Sale team focused on growing and retaining DoorDash’s SMB merchant base. Own performance outcomes, coach talent, and design scalable processes to drive revenue growth, product adoption, and merchant satisfaction in a fast-scaling environment. Collaborate cross-functionally with Strategy & Ops, Product, Marketing, and Support to equip merchants for success.
Location: Phoenix
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Manager level

Key Responsibilities

  • •Lead and develop a team of Inside Sales Executives focused on revenue growth, retention, and product adoption
  • •Set clear performance expectations and drive accountability to KPIs
  • •Provide consistent coaching, feedback, and career development support
  • •Foster a culture of high performance, learning, and continuous improvement
  • •Interview, hire, onboard, and ramp new team members; design and refine processes that improve efficiency and team effectiveness
  • •Analyze performance metrics and pipeline health to inform business decisions; identify trends and recommend strategic improvements to Sales and Operations leadership
  • •Pilot new outreach strategies, messaging, and workflows to unlock growth; champion operational improvements that enhance the merchant experience
  • •Partner with Strategy & Ops, Product, Marketing, and Support teams to ensure merchants have the tools and processes they need to succeed

Pay and Benefits

Salary: USD 146,200 - 215,000 annually
Perks:Health InsurancePaid Leave

Key Requirements

  • •4+ years of inside sales experience with 2+ years of experience leading and developing sales professionals
  • •Track record of driving performance in a metrics-driven environment
  • •Comfort navigating ambiguity and thriving in scaling organizations
  • •Analytical mindset with data-informed decision making
  • •Strong/ authentic leadership with ability to influence without direct authority
Experience:4+ yearsSMBInside SalesMerchant partners
Skills:CommunicationLeadershipProblem-solvingCollaboration
Languages:English
Tech Stack:SalesforceExcelGoogle Workspace

Company Brief

DoorDash US
On-demand logistics platform connecting consumers with local restaurants, grocers, and retailers for food delivery, pickup, and convenience services. Operates a marketplace and last-mile delivery network while offering tools and analytics for merchants and couriers.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2013
WebsiteLinkedIn