Director of Ad Platform Operations

Duolingo
Pittsburgh
Workplace: OnsiteFull timeUSD 196,000 - 294,000 annuallyFunction: Executive & General ManagementSkills: ["Communication","Problem-solving","Judgment","Cross-functional collaboration","Operational excellence"]

Lead the technical and operational backbone of Duolingo Ads across direct-sold and programmatic. Own Google Ad Manager structure and hygiene, serve as the senior escalation point for complex campaign delivery issues, and partner with Sales and Account Management to ensure deal setup and documentation. Package and scale PMP/PG premium programmatic demand, improve operational excellence across QA, reporting, pacing, partner onboarding, and drive a scalable, accountable operating model.

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FursaFursa
Duolingo
Duolingo
1 day ago

Director of Ad Platform Operations

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead the technical and operational backbone of Duolingo Ads across direct-sold and programmatic. Own Google Ad Manager structure and hygiene, serve as the senior escalation point for complex campaign delivery issues, and partner with Sales and Account Management to ensure deal setup and documentation. Package and scale PMP/PG premium programmatic demand, improve operational excellence across QA, reporting, pacing, partner onboarding, and drive a scalable, accountable operating model.
Location: Pittsburgh
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Own Google Ad Manager (GAM) structure and hygiene, including canonical ad unit design, yield group logic, order/line-item standards, and trafficking/QA/launch workflows with SLAs and escalation paths.
  • •Serve as the senior escalation point for complex campaign delivery issues across direct, PMP, and PG deals, including pacing monitoring, reconciling reporting discrepancies, and flagging under-delivery risk with fixes.
  • •Partner with Sales and Account Management on pre-sale feasibility, targeting and tagging requirements, measurement questions, and technical programmatic deal setup plus documentation/training for commercial teams.
  • •Accelerate premium programmatic revenue by packaging inventory, configuring always-on and custom PMP/PG deals, and onboarding new SSPs, demand sources, and measurement vendors.
  • •Identify and prioritize critical resources, people, vendor partners, and technology needed to scale ad operations reliability and scalability.

Pay and Benefits

Salary: USD 196,000 - 294,000 annually
Perks:Equity

Key Requirements

  • •8+ years in digital advertising, AdOps, or technical advertising solutions with deep hands-on Google Ad Manager experience including trafficking, QA, troubleshooting, and pacing.
  • •Experience resolving technical campaign issues with buyers, DSPs, and SSPs using strong knowledge of programmatic buying, measurement, ad verification, targeting, and deal types.
  • •Ability to build or scale operational systems including SLA-based support workflows, escalation paths, QA processes, documentation, and ticket-based issue management.
  • •Cross-functional partnership experience with Sales, Account Management, Product, Engineering, and Data in a fast-moving environment with evolving systems.
  • •Strong communication and judgment to stay hands-on in details while setting strategy and raising the bar for how the function operates.
Experience:Digital advertisingAdOpsProgrammatic advertisingProgrammatic buyingGoogle Ad ManagerPremium publishers
Skills:CommunicationProblem-solvingJudgmentCross-functional collaborationOperational excellence
Languages:English
Tech Stack:Google Ad Manager (GAM)GAM architecturePMPPGDSPSSPProgrammaticTraffickingQAReportingPacingSLAs

Company Brief

Duolingo
Duolingo develops a gamified language-learning platform offering courses, practice exercises, and assessment tools for learners worldwide via web and mobile apps, using adaptive algorithms and motivational features to drive engagement and retention.
Industry: EdTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Pittsburgh, United States
Founded: 2011
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