General Banking Officer (Sales) - Hang Seng Bank (HK)

HSBC
Hong Kong
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditSkills: ["Customer centricity","Communication","Sales orientation","Self-motivated","Ability to manage complex interactions"]

Undertake structured training to build retail banking product knowledge and progress toward a Relationship Manager path. Provide quality customer service in the branch network, proactively identify customer needs, and offer appropriate banking solutions. Participate in promotional campaigns to acquire new business and strengthen loyalty while maintaining awareness of operational risks and adhering to policies and guidelines.

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FursaFursa
HSBC
HSBC
13 hours ago

General Banking Officer (Sales) - Hang Seng Bank (HK)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Undertake structured training to build retail banking product knowledge and progress toward a Relationship Manager path. Provide quality customer service in the branch network, proactively identify customer needs, and offer appropriate banking solutions. Participate in promotional campaigns to acquire new business and strengthen loyalty while maintaining awareness of operational risks and adhering to policies and guidelines.
Location: Hong Kong
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Provide quality customer service to retail customers in the branch network.
  • •Proactively identify customer needs and offer appropriate banking services and solutions.
  • •Participate in promotional campaigns to acquire new business and strengthen customer loyalty.
  • •Maintain awareness of operational risks and adhere to relevant policies and guidelines.

Pay and Benefits

Perks:Health InsuranceRetirement BenefitsEquityPaid Leave

Key Requirements

  • •University degree / Associate degree holders; or HKCEE / HKDSE holders with at least 1 year of working experience, preferably in a financial institution.
  • •Fresh graduates are welcome for entry-level roles.
  • •Strong service and sales orientation with self-motivation and good communication skills.
  • •Proficiency in English and Chinese, with Putonghua proficiency as an advantage.
  • •High customer centricity and the ability to manage complex interactions effectively in an Agile environment.
Experience:Financial services
Skills:Customer centricityCommunicationSales orientationSelf-motivatedAbility to manage complex interactions
Certifications:Enhanced Competency Framework (ECF)Certified Banker (CB)
Languages:EnglishChinesePutonghua

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn