Salesforce Senior Solution Engineer

NTT
Milan
Workplace: OnsiteFull timeFunction: SalesSkills: ["Team collaboration","Technical analysis","Problem-solving","Working in international teams","Working in innovative environments"]

Work on innovative Salesforce projects for Life Sciences clients in the pharmaceutical sector. Perform technical analysis, develop and integrate custom Salesforce solutions, and help define scalable, secure architecture. Collaborate with functional and technical teams to translate business requirements into effective implementations, while supporting complex project phases. Use Salesforce Data Cloud/Data 360 and Agentforce, and build LLM/Generative AI (RAG) solutions with knowledge-base integration, alongside tools like Python/Java and modern DevOps practices.

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NTT
NTT
2 days ago

Salesforce Senior Solution Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Closed

Job Summary

Work on innovative Salesforce projects for Life Sciences clients in the pharmaceutical sector. Perform technical analysis, develop and integrate custom Salesforce solutions, and help define scalable, secure architecture. Collaborate with functional and technical teams to translate business requirements into effective implementations, while supporting complex project phases. Use Salesforce Data Cloud/Data 360 and Agentforce, and build LLM/Generative AI (RAG) solutions with knowledge-base integration, alongside tools like Python/Java and modern DevOps practices.
Location: Milan
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Analyze technical requirements and translate business needs into effective Salesforce implementations.
  • •Develop and integrate custom Salesforce solutions in complex, international contexts.
  • •Define architecture best practices and contribute to scalable, secure solutions oriented to business value.
  • •Ensure code quality and support planning/design phases for challenging projects.
  • •Collaborate with data scientists, AI specialists, and domain experts to implement AI/RAG and knowledge-base integrations.

Key Requirements

  • •Senior experience developing on the Salesforce platform and building custom solutions.
  • •Technical analysis and the ability to develop and integrate Salesforce solutions with cross-functional and technical teams.
  • •Experience with Salesforce Data Cloud/Data 360 and Agentforce.
  • •Hands-on development of solutions based on LLMs/Generative AI using RAG, including integration with a knowledge base.
  • •Good knowledge of Python and/or Java, plus CI/CD, Git, DevOps, and Infrastructure as Code.
Experience:Life SciencesPharmaceuticals
Skills:Team collaborationTechnical analysisProblem-solvingWorking in international teamsWorking in innovative environments
Languages:English
Tech Stack:SalesforceData CloudData 360AgentforceLLMGenerative AIRAGKnowledge basePrompt engineeringPythonJavaCI/CDGitDevOpsInfrastructure as Code

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn