Customer Service Delivery Driver

Carvana
United States
Workplace: OnsiteFull timeUSD 20 - 22 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Customer-focused","Safe driving","Attention to detail","Physical stamina","Accuracy with paperwork"]

Deliver vehicles to customers’ doors using Carvana’s custom car haulers while providing a great customer experience. You’ll load and unload vehicles, inspect haulers to keep vehicles safe to drive, complete customer paperwork, and maintain accurate notes in the customer tracking system. The role requires consistent safe driving, a clean driving record, and the ability to perform physically demanding tasks in indoor/outdoor conditions.

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FursaFursa
Carvana
Carvana
5 months ago

Customer Service Delivery Driver

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Deliver vehicles to customers’ doors using Carvana’s custom car haulers while providing a great customer experience. You’ll load and unload vehicles, inspect haulers to keep vehicles safe to drive, complete customer paperwork, and maintain accurate notes in the customer tracking system. The role requires consistent safe driving, a clean driving record, and the ability to perform physically demanding tasks in indoor/outdoor conditions.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Deliver vehicles straight to customers’ doors using custom car haulers.
  • •Frequently load/unload vehicles and inspect the car hauler to ensure safe driving conditions.
  • •Complete customer paperwork and add thorough notes in the customer tracking system.
  • •Consistently drive safely and maintain a clean driving record in line with Carvana’s CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 20 - 22 hourly
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid LeaveEquity

Key Requirements

  • •2+ years of customer-facing experience.
  • •Ability to perform physically demanding tasks including detailing vehicles and loading/unloading hauler vehicles in indoor and outdoor conditions.
  • •Ability to walk/stand and sustain physical activity for extended periods (8+ hours).
  • •Must be able to read, write, speak and understand English.
  • •Must be at least 21 years old with a valid driver’s license; also must pass a drug test and obtain a DOT Medical Card.
Experience:2+ years
Skills:Customer-focusedSafe drivingAttention to detailPhysical staminaAccuracy with paperwork
Licenses:Chauffeur's licenseVehicle Verifier licenseSalesperson licenseValid driver's license
Certifications:NotaryChauffeur's licenseVehicle Verifier licenseSalesperson licenseDOT Medical Card
Languages:English
Tech Stack:Customer tracking system

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn