Samsara

4 days ago

Especialista en Sistemas Telemáticos

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Oversee customer engagements with installation partners to ensure smooth, high-quality deployments at scale. Monitor installation milestones, manage escalations and troubleshooting, and track CSAT outcomes by resolving root causes. Support partners with project-specific installation guides and deliver onsite training. Coordinate with vendors to meet schedule and quality targets, provide onsite oversight for complex rollouts, and ensure safety and SOW alignment.

Location: Mexico

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Monitor customer installation milestone progress and resolve installation issues and challenges to meet quality standards.
•Serve as a point of contact for escalations and troubleshooting during install phases.
•Monitor installation CSAT and resolve root causes of dissatisfaction.
•Assist partners with project-specific installation guides and deliver onsite training to installer technicians.
•Provide onsite oversight and coordinate vendors to ensure complex deployments meet schedule, budget, and safety requirements.

Travel: Extensive travel

Pay and Benefits

Perks:Health InsuranceParental LeaveLearning BudgetRemote Work

Key Requirements

•High school diploma required; advanced degree preferred.
•Must have a valid driver’s license and be insurable.
•4+ years of experience managing vehicle and/or hardware technology.
•Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications.
•Fluent in English (verbal and written); strong communication and stakeholder management skills.

Education:High School

Skills:Stakeholder managementProblem-solvingAttention to detailRelationship buildingContinuous improvement

Licenses:Driver's license

Languages:English

Tech Stack:IoTConnected Operations CloudVideo-Based SafetyVehicle TelematicsCAN busPower Take Off (PTO)GPSAntennasTwo-way mobile radiosElectronicsElectrical systemsAI tools

Company Brief

Samsara

Provides an integrated IoT platform combining hardware sensors, cameras, and cloud-based software to help businesses monitor vehicles, equipment, and operations for fleet management, safety, compliance, and operational efficiency.

Industry: Supply Chain Technology

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2015

Website LinkedIn

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Samsara

4 days ago

Especialista en Sistemas Telemáticos

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: Mexico

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Monitor customer installation milestone progress and resolve installation issues and challenges to meet quality standards.
•Serve as a point of contact for escalations and troubleshooting during install phases.
•Monitor installation CSAT and resolve root causes of dissatisfaction.
•Assist partners with project-specific installation guides and deliver onsite training to installer technicians.
•Provide onsite oversight and coordinate vendors to ensure complex deployments meet schedule, budget, and safety requirements.

Travel: Extensive travel

Pay and Benefits

Perks:Health InsuranceParental LeaveLearning BudgetRemote Work

Key Requirements

•High school diploma required; advanced degree preferred.
•Must have a valid driver’s license and be insurable.
•4+ years of experience managing vehicle and/or hardware technology.
•Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications.
•Fluent in English (verbal and written); strong communication and stakeholder management skills.

Education:High School

Skills:Stakeholder managementProblem-solvingAttention to detailRelationship buildingContinuous improvement

Licenses:Driver's license

Languages:English

Tech Stack:IoTConnected Operations CloudVideo-Based SafetyVehicle TelematicsCAN busPower Take Off (PTO)GPSAntennasTwo-way mobile radiosElectronicsElectrical systemsAI tools

Company Brief

Samsara

Industry: Supply Chain Technology

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2015

Website LinkedIn