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1 week ago

Operations Specialist 1

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Support client onboarding and ongoing policy lifecycle requests (new, renewal, endorsement) by assessing needs, advising when licensed, and processing transactional requests using program rules and underwriting guidelines. Create financial debit/credit transactions, assist with system/user support and testing, and maintain daily reporting by running queries and consolidating Excel data. Contribute to special projects focused on improving operations and efficiency.

Location: United States

Workplace: Hybrid

Employment Type: Full time

Job Function: Business Operations

Seniority: Mid level

Key Responsibilities

•Respond to client inquiries for new, renewal, and endorsement processes, advising when licensed or processing transactional requests using program rules and underwriting guidelines.
•Create financial transactions (automated and manual) to debit/credit policy accounts and solve for correct premium or processing steps.
•Provide system support by assisting with user support, training colleagues, system testing, and implementing process/system changes.
•Own daily reporting by running queries and consolidating Excel data into viewable formats.
•Participate in special projects and initiatives to drive process improvement and operational efficiency.

Pay and Benefits

Salary: USD 47,000 - 52,000 annually

Perks:Health InsuranceDentalVision401kEquityPaid LeaveLong-term DisabilityLife InsuranceLearning BudgetCommuter BenefitsEmployee Assistance

Key Requirements

•2+ years of office or administrative work experience.
•Strong reading comprehension and verbal/written communication skills.
•Proficiency with PC applications, including Microsoft Word, Excel, OneNote, Outlook, and Teams.
•Attention to detail with high accuracy and a customer service focus, plus sound judgment and decision-making ability.
•Basic math skills for accurate computation and reconciliation.

Experience:2+ yearsInsuranceProperty and casualty

Education:High School

Skills:CommunicationReading comprehensionCustomer serviceAttention to detailProblem-solving

Licenses:Property and Casualty licenseP&C license

Tech Stack:Microsoft WordMicrosoft ExcelOneNoteOutlookMicrosoft Teams

Company Brief

Aon

Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: London, United Kingdom

Founded: 1982

Glassdoor: 3.9

Website LinkedIn Glassdoor

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