Product Researcher

Firecrawl
San Francisco
Workplace: HybridFull timeUSD 160,000 - 230,000 annuallyFunction: Research & Scientific (R&D)Experience: 3+ yearsSkills: ["Communication","Problem-solving","Collaboration"]

A hands-on, field-focused product researcher responsible for continuous customer discovery to steer Firecrawl’s roadmap. You conduct frequent customer conversations, synthesize insights into actionable recommendations, own new product surface discovery, and ensure customer context drives engineering and product decisions, delivering clear briefs and content from live conversations.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Firecrawl
Firecrawl
3 months ago

Product Researcher

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

A hands-on, field-focused product researcher responsible for continuous customer discovery to steer Firecrawl’s roadmap. You conduct frequent customer conversations, synthesize insights into actionable recommendations, own new product surface discovery, and ensure customer context drives engineering and product decisions, delivering clear briefs and content from live conversations.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Research & Scientific (R&D)
Seniority: Mid level

Key Responsibilities

  • •Talk to customers constantly (15-25 conversations per week) to uncover what they’re building and what would make Firecrawl indispensable
  • •Synthesize patterns from conversations and translate them into clear, actionable product recommendations
  • •Own customer discovery for new product surfaces, mapping landscape and assessing worth and approach
  • •Be the voice of the customer in product and engineering discussions to steer decisions
  • •Close the feedback loop by validating outcomes with customers and producing content from conversations

Pay and Benefits

Salary: USD 160,000 - 230,000 annually
Equity and Bonus:Equity
Perks:EquityPaid LeaveParential LeaveWellness StipendLearning BudgetSabbatical401k

Key Requirements

  • •3+ years in product research, customer discovery, technical PM, or founder-level product work — with demonstrated results
  • •Genuine technical understanding; able to talk fluently about APIs, SDKs, and developer workflows
  • •Exceptional communication skills with the ability to turn customer conversations into clear internal briefs
  • •Experience conducting in-field customer discovery and shaping product direction based on insights
  • •Ex-founder energy or strong track record in dev tools/technical infrastructure is a plus
Experience:3+ yearsDev toolsSaaS
Skills:CommunicationProblem-solvingCollaboration
Tech Stack:APIsSDKsLLMs

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Firecrawl
example.com is an IANA-reserved domain maintained for use in documentation, examples, and testing. It is not an operating commercial company and exists solely to provide a stable, non-resolvable hostname for illustrative purposes.
Industry: Other
Website