Staff Production Operations Engineer

Sony Interactive Entertainment
San Diego
Workplace: OnsiteFull timeUSD 199,400 - 299,200 annuallyFunction: Manufacturing & Production OperationsExperience: 10+ yearsEducation: bachelorsSkills: ["Communication","Systems-thinking","Troubleshooting","Independent leadership","Cross-functional collaboration"]

Own production operations engineering for internal and public-facing services in AWS and container environments. Lead production operations architecture, readiness standards, automation, monitoring, runbooks, and rollback plans, and define CI/CD operational gates to improve release confidence. Advance observability and operational metrics to reduce MTTD/MTTR, modernize infrastructure and costs, and provide rotational on-call with incident leadership and RCA. Partner cross-functionally to shift reliability left and improve shared ownership.

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FursaFursa
Sony Interactive Entertainment
Sony Interactive Entertainment
1 day ago

Staff Production Operations Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Own production operations engineering for internal and public-facing services in AWS and container environments. Lead production operations architecture, readiness standards, automation, monitoring, runbooks, and rollback plans, and define CI/CD operational gates to improve release confidence. Advance observability and operational metrics to reduce MTTD/MTTR, modernize infrastructure and costs, and provide rotational on-call with incident leadership and RCA. Partner cross-functionally to shift reliability left and improve shared ownership.
Location: San Diego
Workplace: Onsite
Employment Type: Full time
Job Function: Manufacturing & Production Operations
Seniority: Mid level

Key Responsibilities

  • •Lead application operations and production support for internal and public-facing services in AWS and container environments, focusing on availability, resiliency, scalability, performance, and security.
  • •Define and evolve production operations architecture, readiness standards, and reusable patterns (automation, monitoring, runbooks, rollback plans, and operational acceptance criteria).
  • •Architect and scale tools, scripts, and automation frameworks across service telemetry, release validation, and operational readiness to reduce toil and improve incident response.
  • •Establish CI/CD operational gates, production validation practices, and governance mechanisms that improve release confidence and engineering velocity.
  • •Provide rotational on-call support; improve incident workflows, lead RCA, and drive systemic fixes for recurring production issues.

Pay and Benefits

Salary: USD 199,400 - 299,200 annually
Perks:Health InsuranceDentalVision401kPaid LeaveWellness StipendEmployee DiscountsAnnual Bonus

Key Requirements

  • •Staff-level hands-on experience across software development, systems engineering, and production operations/service architecture.
  • •Strong system architect skills connecting customer experience, APIs, data flows, infrastructure, and operational controls into resilient designs.
  • •Experience defining operational standards, quality gates, reusable frameworks, and governance practices across teams.
  • •Proven depth in troubleshooting runtime, cloud, Kubernetes/EKS/UKS, network, observability, release, and incident layers.
  • •Hands-on incident management experience including on-call, incident coordination, stakeholder communications, RCA, and corrective-action tracking.
Experience:10+ yearsProduction operationsDistributed systemsAWS cloudContainersIncident management
Education:Bachelor's in Computer Science, Software Engineering or related technical area
Skills:CommunicationSystems-thinkingTroubleshootingIndependent leadershipCross-functional collaboration
Languages:English
Tech Stack:AWSALBRoute 53API GatewayLambdaRDSDynamoDBElastiCacheJavaDockerKubernetesEKSUKSFargatePythonGoGitGitHubAnsibleChef

Company Brief

Sony Interactive Entertainment
Develops and publishes PlayStation hardware, software, and digital services, operating the PlayStation platform and ecosystem for gaming, entertainment, and network services worldwide.
Industry: Gaming
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: San Mateo, United States
Founded: 1993
WebsiteLinkedIn