Senior Technical Account Manager - SIEM/Security Analytics

Anomali
San Diego, Redwood City
Workplace: RemoteFull timeUSD 150,000 - 180,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Executive communication","Relationship building","Customer-first mindset","Problem-solving","Influencing"]

Own the full customer adoption journey—from onboarding to full production maturity—for Anomali’s intelligence-native SOC platform. Combine technical fluency in CTI and SecOps with executive relationship skills to run QBRs/EBRs, translate technical usage into security outcomes, monitor adoption metrics, and mitigate renewal/expansion risks. Serve as a platform power user, resolve technical requests, collaborate across Onboarding, Support, Engineering, Sales, and Product, and provide feedback to drive improvements.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Anomali
Anomali
16 hours ago

Senior Technical Account Manager - SIEM/Security Analytics

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own the full customer adoption journey—from onboarding to full production maturity—for Anomali’s intelligence-native SOC platform. Combine technical fluency in CTI and SecOps with executive relationship skills to run QBRs/EBRs, translate technical usage into security outcomes, monitor adoption metrics, and mitigate renewal/expansion risks. Serve as a platform power user, resolve technical requests, collaborate across Onboarding, Support, Engineering, Sales, and Product, and provide feedback to drive improvements.
Location: San Diego, Redwood City
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Serve as an Anomali Platform power user and help customers achieve success with the technology.
  • •Own and drive the customer adoption lifecycle from onboarding through full production maturity as the accountable owner.
  • •Plan and lead QBRs/EBRs with analyst, director, and CISO stakeholders, translating technical usage into business value and security outcomes.
  • •Identify expansion and renewal risk signals from usage data and stakeholder relationships and surface them to CSM/AE partners.
  • •Address customer technical requests by proactively identifying and resolving issues while coordinating with Onboarding Engineers, Technical Support, Engineering, Sales, and Product Management.
Travel: Medium travel

Pay and Benefits

Salary: USD 150,000 - 180,000 annually

Key Requirements

  • •Bachelor’s degree in Computer Science, Engineering, or related field (or additional 3 years of relevant experience in lieu of degree).
  • •5+ years in technical customer success, solutions engineering, sales engineering, or similar roles, ideally in a SaaS cybersecurity environment.
  • •Demonstrated experience presenting to and building trust with senior security leadership (Director/VP/CISO) and running QBRs/ERs that connect adoption to business outcomes.
  • •Expertise with at least one SIEM product (Splunk, QRadar, Arcsight, etc.) including implementation, configuration, integration, and optimization.
  • •Strong grasp of networking concepts and operating systems, plus experience with enterprise accounts, SecOps, and threat intel.
Experience:5+ yearsSaaSCybersecuritySecOpsThreat intelligenceSOC
Education:Bachelor's
Skills:Executive communicationRelationship buildingCustomer-first mindsetProblem-solvingInfluencing
Tech Stack:Anomali PlatformCTISecOpsSOARSIEMFirewallsEDRXDRSplunkQRadarArcsightGainsightSalesforceJIRA

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Anomali
Provides threat intelligence and detection solutions that help enterprises detect, investigate, and respond to cyber threats by integrating intelligence feeds, analytics, and security platform integrations.
Industry: Cybersecurity
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Redwood City, United States
Founded: 2013
WebsiteLinkedIn