Staff Software Engineer, AI Solutions

Visa
Denver
Workplace: HybridFull timeFunction: Software EngineeringExperience: 5+ yearsSkills: ["Communication","Problem-solving","Collaboration","Mentoring","Analytical skills"]

Design and build agentic and generative AI solutions integrated into the ServiceNow platform, including custom MCP tooling and workflows that automate complex business processes. Develop and optimize LLM integrations with models such as OpenAI and Google Gemini, and troubleshoot ServiceNow configurations and AI components for reliability. Author technical design/build documentation, collaborate with stakeholders on AI adoption, and create integrations across enterprise applications using APIs and secure, scalable architectures.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Visa
Visa
2 days ago

Staff Software Engineer, AI Solutions

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 3 days ago

Job Summary

Design and build agentic and generative AI solutions integrated into the ServiceNow platform, including custom MCP tooling and workflows that automate complex business processes. Develop and optimize LLM integrations with models such as OpenAI and Google Gemini, and troubleshoot ServiceNow configurations and AI components for reliability. Author technical design/build documentation, collaborate with stakeholders on AI adoption, and create integrations across enterprise applications using APIs and secure, scalable architectures.
Location: Denver
Workplace: Hybrid
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Design, develop, and optimize AI-powered solutions within the ServiceNow platform, including custom MCP tooling and agentic solutions.
  • •Integrate and orchestrate third-party LLMs (e.g., OpenAI, Google Gemini) to drive intelligent automation and improved user experiences.
  • •Build and maintain integrations between ServiceNow and other enterprise applications, covering API development, scripting, framework deployment, and secure scalability.
  • •Troubleshoot ServiceNow configurations and AI components to ensure seamless operation, reliability, and resolution of issues.
  • •Author comprehensive technical design and build documentation and collaborate with stakeholders to identify AI adoption opportunities.
Travel: Low travel

Pay and Benefits

Perks:Health InsuranceDentalVision401kFsa/hsaLife InsurancePaid Leave

Key Requirements

  • •5+ years of relevant work experience with a Bachelor’s Degree, or equivalent experience with an advanced degree.
  • •2+ years of hands-on experience building AI-powered solutions, including agentic or conversational applications.
  • •Strong Python skills and hands-on experience building RESTful or GraphQL APIs.
  • •Proven experience integrating and architecting AI-driven solutions, including LLM-based agents and AI automation within enterprise systems.
  • •In-depth knowledge of APIs, web services, and relational database concepts.
Experience:5+ yearsAILLMEnterprise softwareServiceNow
Skills:CommunicationProblem-solvingCollaborationMentoringAnalytical skills
Certifications:Certified ServiceNow Admin (CSA)Certified Implementation Specialist (CIS)Certified Application Developer (CAD)
Tech Stack:ServiceNowMCPOpenAIGoogle GeminiPythonJavaScriptAJAXJSONCSSRESTSOAPHTMLGraphQLRAGLLMsUI PoliciesUI MacrosUI PagesClient ScriptsScript Includes

Company Brief

Visa
Global payments technology company that operates the VisaNet electronic payments network, facilitating credit, debit and digital transactions between consumers, merchants, financial institutions and governments worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1958
Glassdoor
Glassdoor: 3.8
WebsiteLinkedInGlassdoor