Philips

3 weeks ago

Technical Consultant - Patient Monitoring

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Deliver onsite and remote technical support for hospital patient monitoring and related IT infrastructure. Install, configure, integrate, and test complex systems, then troubleshoot system, network, and application issues using structured methods. Maintain detailed documentation, analyze root causes, and implement sustainable fixes to improve stability and reduce recurring problems. Collaborate with clinical, sales, and service teams to ensure effective implementations and a positive customer experience.

Location: Indianapolis

Workplace: Remote

Employment Type: Full time

Job Function: IT Support & Helpdesk

Seniority: Mid level

Key Responsibilities

•Provide onsite and remote technical support, responding to customer issues and minimizing disruption to clinical and operational workflows.
•Diagnose and resolve system, network, and application issues using structured troubleshooting approaches.
•Support the full lifecycle of patient monitoring and IT infrastructure solutions, including installation, configuration, integration, and testing.
•Troubleshoot technical challenges using approved tools and diagnostic methodologies; analyze root causes and implement sustainable solutions.
•Maintain accurate documentation of configurations, troubleshooting activities, and support procedures, and collaborate with cross-functional teams to improve service delivery.

Travel: High travel

Pay and Benefits

Salary: USD 29 - 45 hourly

Perks:Paid Leave401kHsaEquity

Key Requirements

•2.5+ years of professional experience in IT services or related technical environments, preferably in a field or hospital-based healthcare environment.
•Foundational understanding of IT systems and networking concepts, with a preferred computer networking certification (e.g., CompTIA Network+, CCNA or equivalent).
•Associate degree in computer science, biomedical, engineering, or a related field (Bachelor’s preferred) or an equivalent combination of education and experience.
•Able to work in a hospital/healthcare environment and comply with vendor credentialing and field service requirements.
•Willingness to travel for business (approximately 75%) and work flexible hours including non-standard times, overtime, weekends, and on-call rotations.

Experience:2+ yearsHealthcareHospital-based healthcarePatient monitoringIT servicesTelemetryBiomedical/engineering-adjacent

Education:Associate's in computer science, biomedical, engineering, or related field

Skills:Detail-orientedCollaborative problem solvingStrong organizationCommunication skillsGrowth mindset

Certifications:CompTIA Network+Cisco Certified Network Associate (CCNA)Computer networking certification

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Philips

Global health technology company focusing on diagnostic imaging, patient monitoring, and consumer health products. Philips develops medical devices, healthcare informatics, and solutions to improve patient care and personal well-being.

Industry: HealthTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Amsterdam, Netherlands

Founded: 1891

Glassdoor: 3.8

Website LinkedIn

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Philips

3 weeks ago

Technical Consultant - Patient Monitoring

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: Indianapolis

Workplace: Remote

Employment Type: Full time

Job Function: IT Support & Helpdesk

Seniority: Mid level

Key Responsibilities

•Provide onsite and remote technical support, responding to customer issues and minimizing disruption to clinical and operational workflows.
•Diagnose and resolve system, network, and application issues using structured troubleshooting approaches.
•Support the full lifecycle of patient monitoring and IT infrastructure solutions, including installation, configuration, integration, and testing.
•Troubleshoot technical challenges using approved tools and diagnostic methodologies; analyze root causes and implement sustainable solutions.
•Maintain accurate documentation of configurations, troubleshooting activities, and support procedures, and collaborate with cross-functional teams to improve service delivery.

Travel: High travel

Pay and Benefits

Salary: USD 29 - 45 hourly

Perks:Paid Leave401kHsaEquity

Key Requirements

•2.5+ years of professional experience in IT services or related technical environments, preferably in a field or hospital-based healthcare environment.
•Foundational understanding of IT systems and networking concepts, with a preferred computer networking certification (e.g., CompTIA Network+, CCNA or equivalent).
•Associate degree in computer science, biomedical, engineering, or a related field (Bachelor’s preferred) or an equivalent combination of education and experience.
•Able to work in a hospital/healthcare environment and comply with vendor credentialing and field service requirements.
•Willingness to travel for business (approximately 75%) and work flexible hours including non-standard times, overtime, weekends, and on-call rotations.

Experience:2+ yearsHealthcareHospital-based healthcarePatient monitoringIT servicesTelemetryBiomedical/engineering-adjacent

Education:Associate's in computer science, biomedical, engineering, or related field

Skills:Detail-orientedCollaborative problem solvingStrong organizationCommunication skillsGrowth mindset

Certifications:CompTIA Network+Cisco Certified Network Associate (CCNA)Computer networking certification

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Philips

Industry: HealthTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Amsterdam, Netherlands

Founded: 1891

Glassdoor: 3.8

Website LinkedIn