Partner Success Engineer (AWS)

Deepgram
United States
Workplace: RemoteFull timeUSD 195,000 - 235,000 annuallyFunction: DevOps, Cloud & InfrastructureSkills: ["Communication","Influence","Strategic planning","Problem-solving","Adaptability"]

Own Deepgram’s end-to-end AWS partner relationship, accountable for technical adoption and commercial outcomes. Lead joint GTM motions (Marketplace listings, private offers, co-sell, and commit drawdown) while serving as the trusted advisor across AWS stakeholders. Run live demos, workshops, architecture guidance, and troubleshooting to help partners deliver voice AI solutions to end customers. Measure adoption and drive retention, expansion, and roadmap influence, with occasional travel.

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FursaFursa
Deepgram
Deepgram
6 days ago

Partner Success Engineer (AWS)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Own Deepgram’s end-to-end AWS partner relationship, accountable for technical adoption and commercial outcomes. Lead joint GTM motions (Marketplace listings, private offers, co-sell, and commit drawdown) while serving as the trusted advisor across AWS stakeholders. Run live demos, workshops, architecture guidance, and troubleshooting to help partners deliver voice AI solutions to end customers. Measure adoption and drive retention, expansion, and roadmap influence, with occasional travel.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: DevOps, Cloud & Infrastructure
Seniority: Mid level

Key Responsibilities

  • •Own the AWS relationship end to end, covering technical adoption, commercial outcomes, retention, and expansion.
  • •Serve as a trusted advisor across AWS stakeholders and internal Sales, Product, and Engineering partners.
  • •Drive joint adoption through live demos, workshops, architecture guidance, and troubleshooting.
  • •Run Marketplace and co-sell motions, including listings, private offers, deal structuring, commit drawdown, and joint pipeline.
  • •Track adoption, usage, health, and expansion; travel to partner sites roughly 3–5 times per quarter.
Travel: Medium travel

Pay and Benefits

Salary: USD 195,000 - 235,000 annually
Equity and Bonus:Equity
Perks:Equity

Key Requirements

  • •Personally own a strategic partner or customer relationship end to end, including decisions, accountability, and outcomes when things go wrong.
  • •Fluency discussing APIs, integrations, and developer workflows, with the ability to troubleshoot technical issues (including L1-style issues).
  • •Experience running live demos, POCs, or technical workshops with enterprise partners/customers—leading rather than just attending.
  • •Hands-on understanding of partner ecosystems and channel business models (resale, referral, integrations, marketplace, co-marketing, co-selling) and multi-party commercial dynamics.
  • •Significant customer-facing experience in API-driven, developer-first, cloud/infrastructure, or AI companies (roughly 7+ years suggested).
Experience:Developer-firstCloud infrastructureAIVoice AIAPI-driven
Skills:CommunicationInfluenceStrategic planningProblem-solvingAdaptability
Tech Stack:AWSAPIsIntegrationsMarketplacePrivate offersCPPOAPNMAPPythonTypeScriptMachine learningGenAIGPU workloads

Company Brief

Deepgram
Deepgram builds a real-time Voice AI platform delivering speech-to-text, text-to-speech, and voice-agent APIs for developers and enterprises, focusing on low-latency, high-accuracy voice models and scalable deployment options.
Industry: API Platforms
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2015
Glassdoor
Glassdoor: 4.5
WebsiteLinkedInGlassdoor