Manager, Finance System Support

Sophos
United States
Workplace: RemoteFull timeUSD 137,000 - 229,000 annuallyFunction: Finance & AccountingSkills: ["Communication","Stakeholder management","Analytical problem-solving","Leadership","Prioritization"]

Lead the Finance System Support team responsible for keeping core finance systems running smoothly. Own day-to-day SAP and related finance application support, manage incidents, requests, and escalations, and ensure month-end close readiness through monitoring and timely risk communication. Drive finance system access governance and controls, partner with finance, IT, and development teams (and external providers) to resolve complex issues, and deliver enhancements and AI-enabled initiatives that improve finance processes and user experience.

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FursaFursa
Sophos
Sophos
2 weeks ago

Manager, Finance System Support

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Lead the Finance System Support team responsible for keeping core finance systems running smoothly. Own day-to-day SAP and related finance application support, manage incidents, requests, and escalations, and ensure month-end close readiness through monitoring and timely risk communication. Drive finance system access governance and controls, partner with finance, IT, and development teams (and external providers) to resolve complex issues, and deliver enhancements and AI-enabled initiatives that improve finance processes and user experience.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Finance & Accounting
Seniority: Manager level

Key Responsibilities

  • •Lead, coach, and develop the Finance System Support team, setting priorities and ensuring high quality service across the finance systems landscape.
  • •Own day-to-day support for key finance systems, ensuring incidents, requests, recurring issues, and escalations are managed effectively and transparently.
  • •Oversee month-end close support, including system readiness, critical process monitoring, issue resolution, and timely communication of risks or blockers.
  • •Manage finance system access processes, including user requests, role governance, periodic reviews, segregation of duties considerations, and coordination with IT and control owners.
  • •Partner with finance, IT, internal development teams, and external support providers to resolve complex issues, identify root causes, and deliver sustainable fixes.

Pay and Benefits

Salary: USD 137,000 - 229,000 annually

Key Requirements

  • •Experience working with finance or accounting processes, including operational workflows, controls, accounting impacts, and system-related risks.
  • •Previous people management experience, including leading, coaching, prioritizing work, managing escalations, and improving team service delivery.
  • •Experience supporting large ERP systems; SAP experience is preferred, and broader finance systems experience is beneficial.
  • •Strong understanding of support processes including access management, change control, testing, documentation, release management, and finance system controls.
  • •Excellent communication and stakeholder management skills across finance, IT, development teams, external partners, and senior stakeholders.
Skills:CommunicationStakeholder managementAnalytical problem-solvingLeadershipPrioritization
Tech Stack:SAPERPAI

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Sophos
Provides enterprise cybersecurity software and services including endpoint protection, network security, cloud security, encryption, and managed threat response to protect organizations from advanced threats and ransomware.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Established Company
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: Abingdon, United Kingdom
Founded: 1985
WebsiteLinkedIn