12 hours ago

Quality Assurance Specialist- Recommendation and Traffic

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Own quality and performance for Search Recommendation & Trending projects, ensuring productivity, efficiency, quality, and latency targets are consistently met. Implement and clarify policies, guidelines, and SOPs to improve moderation performance, partner with stakeholders to provide data-quality feedback, and support training and go-live calibration. Analyze metrics, produce performance/quality reports, and run root-cause analyses with corrective and preventive actions.

Location: Kuala Lumpur

Workplace: Onsite

Employment Type: Full time

Job Function: QA, Test & Release Engineering

Key Responsibilities

•Ensure productivity, efficiency, quality, and latency delivery targets are consistently met for Search Recommendation & Trending projects.
•Implement, interpret, and clarify policies, guidelines, and SOPs to drive consistent understanding and improved moderation performance.
•Collaborate with point-of-contact (POC) and cross-functional stakeholders to provide feedback on data quality and program practices.
•Support training and go-live processes, including calibration sessions, assessments, performance feedback, and Q&A.
•Analyze project metrics, generate performance and quality reports, conduct RCA, and develop corrective and preventive action plans.

Key Requirements

•Bachelor’s degree or above.
•Excellent English language proficiency for domestic and global content.
•Strong text editing ability to edit 5,000–8,000 words daily while maintaining quality standards.
•Deep understanding of US culture and familiarity with users’ online behaviors and preferences.
•Prior QA experience in content moderation projects and willingness to work shifts, weekends, and public holidays.

Education:Bachelor's

Skills:Attention to qualityCommunicationCross-team collaborationAbility to interpret policiesAdaptability

Languages:English

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

12 hours ago

Quality Assurance Specialist- Recommendation and Traffic

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: Kuala Lumpur

Workplace: Onsite

Employment Type: Full time

Job Function: QA, Test & Release Engineering

Key Responsibilities

•Ensure productivity, efficiency, quality, and latency delivery targets are consistently met for Search Recommendation & Trending projects.
•Implement, interpret, and clarify policies, guidelines, and SOPs to drive consistent understanding and improved moderation performance.
•Collaborate with point-of-contact (POC) and cross-functional stakeholders to provide feedback on data quality and program practices.
•Support training and go-live processes, including calibration sessions, assessments, performance feedback, and Q&A.
•Analyze project metrics, generate performance and quality reports, conduct RCA, and develop corrective and preventive action plans.

Key Requirements

•Bachelor’s degree or above.
•Excellent English language proficiency for domestic and global content.
•Strong text editing ability to edit 5,000–8,000 words daily while maintaining quality standards.
•Deep understanding of US culture and familiarity with users’ online behaviors and preferences.
•Prior QA experience in content moderation projects and willingness to work shifts, weekends, and public holidays.

Education:Bachelor's

Skills:Attention to qualityCommunicationCross-team collaborationAbility to interpret policiesAdaptability

Languages:English

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn