Network Intelligence Advisor - US East

Kentik
United States
Workplace: RemoteFull timeUSD 144,000 - 168,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsSkills: ["Communication","Relationship building","Technical curiosity","Problem-solving","Collaboration"]

Serve as a technical lead in Professional Services, helping customers successfully implement and integrate the Kentik platform after onboarding. Lead advanced projects and provide network observability guidance to design and optimize infrastructure. Use customer and network data to identify value opportunities, support integrations with APIs and scripting, and share product feedback with Product Management while partnering with Customer Success, Product, and Engineering to align on customer goals.

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Kentik
Kentik
1 month ago

Network Intelligence Advisor - US East

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Last checked: 15 hours agoStatus: Live

Job Summary

Serve as a technical lead in Professional Services, helping customers successfully implement and integrate the Kentik platform after onboarding. Lead advanced projects and provide network observability guidance to design and optimize infrastructure. Use customer and network data to identify value opportunities, support integrations with APIs and scripting, and share product feedback with Product Management while partnering with Customer Success, Product, and Engineering to align on customer goals.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Lead and execute technical professional services projects to ensure successful implementation of advanced features and integrations
  • •Provide expert guidance on network observability and help customers design and optimize infrastructure using Kentik insights
  • •Analyze customer usage patterns and network data to identify untapped opportunities and recommend features/workflows
  • •Assist customers in integrating Kentik with in-house tools and workflows using APIs and scripting when needed
  • •Channel customer requirements into product feedback by partnering with Customer Success, Product, and Engineering teams
Travel: Medium travel

Pay and Benefits

Salary: USD 144,000 - 168,000 annually

Key Requirements

  • •5+ years of experience in a high-tech solutions engineering, professional services, or network engineering role
  • •Must be located on the U.S. East Coast
  • •Strong understanding of network and application protocols (Netflow, BGP, SNMP, DNS, TCP/IP, HTTP) for infrastructure design and operations
  • •Proven experience managing Cisco/Juniper routers and Linux servers
  • •Familiarity with network observability/monitoring suites (e.g., Kentik, Netscout Arbor, Splunk, Dynatrace, Catchpoint)
Experience:5+ yearsNetwork engineeringProfessional servicesSolutions engineeringObservabilityMonitoring
Skills:CommunicationRelationship buildingTechnical curiosityProblem-solvingCollaboration
Languages:English
Tech Stack:NetflowBGPSNMPDNSTCP/IPHTTPCiscoJuniperLinuxAPIsScriptingPythonBashAnsibleAWSGCPAzureLibreNMSElasticGrafana

Company Brief

Kentik
Provides a cloud-native network observability and analytics platform that helps enterprises monitor, troubleshoot, and secure network performance and traffic across on-prem, cloud, and hybrid environments.
Industry: Cybersecurity
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series D
Headquarters: San Francisco, United States
Founded: 2014
WebsiteLinkedIn