Client Advisor, Beverly Center (Los Angeles, US)

Prada Group
Los Angeles
Workplace: OnsiteFull timeFunction: SalesSkills: ["Communication","Interpersonal skills","Teamwork","Problem solving","Resilience","Self motivation","Result driven","Ambition"]

Serve as a luxury brand ambassador, welcoming clients and guiding them through the brand experience. Maximize individual and team sales by understanding customer needs, maintaining relationships, and capturing customer data in the company CRM. Promote an omnichannel mindset, cross-sell with other departments, stay current on fashion trends and competitors, and uphold shop floor, visual, and security standards while handling complaints when needed.

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Prada Group
Prada Group
1 month ago

Client Advisor, Beverly Center (Los Angeles, US)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Serve as a luxury brand ambassador, welcoming clients and guiding them through the brand experience. Maximize individual and team sales by understanding customer needs, maintaining relationships, and capturing customer data in the company CRM. Promote an omnichannel mindset, cross-sell with other departments, stay current on fashion trends and competitors, and uphold shop floor, visual, and security standards while handling complaints when needed.
Location: Los Angeles
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Create a welcoming environment and provide excellent in-store service aligned with the client journey ceremony.
  • •Capture customer data into the company CRM to maintain and develop relationships and create future opportunities.
  • •Embrace and promote an omnichannel mindset while serving and welcoming customers in-store.
  • •Proactively cross-sell with all departments to achieve individual sales targets and KPIs.
  • •Maintain shop floor and visual standards, comply with operational guidelines and stock procedures, and help prevent product thefts.

Key Requirements

  • •Passion for selling and stores, with curiosity about luxury/fashion, art and design.
  • •Experience building long-lasting client relationships.
  • •Ability to work both in a team and independently.
  • •Excellent communication and interpersonal skills.
  • •Fluent in English (other languages are a plus).
Skills:CommunicationInterpersonal skillsTeamworkProblem solvingResilienceSelf motivationResult drivenAmbition
Languages:English
Tech Stack:CRM

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn