Client Advisor, Beverly Center (Los Angeles, US)

Serve as a luxury brand ambassador, welcoming clients and guiding them through the brand experience. Maximize individual and team sales by understanding customer needs, maintaining relationships, and capturing customer data in the company CRM. Promote an omnichannel mindset, cross-sell with other departments, stay current on fashion trends and competitors, and uphold shop floor, visual, and security standards while handling complaints when needed.