Customer Engineer (iTeam)

Applied Materials
Singapore
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 1-4 yearsEducation: associatesSkills: ["Communication","Troubleshooting","Diagnostic aptitude","Customer coordination","Technical problem-solving"]

Serve as the direct liaison with customers, responsible for installing, maintaining, and upgrading Applied Materials equipment. Troubleshoot using digital analytics and basic diagnostic techniques, then perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Coordinate and communicate with customers to ensure smooth operations and exceptional service, partnering with senior Customer Engineers and contributing to organization goals.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Applied Materials
Applied Materials
3 days ago

Customer Engineer (iTeam)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Serve as the direct liaison with customers, responsible for installing, maintaining, and upgrading Applied Materials equipment. Troubleshoot using digital analytics and basic diagnostic techniques, then perform preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Coordinate and communicate with customers to ensure smooth operations and exceptional service, partnering with senior Customer Engineers and contributing to organization goals.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Collaborate with Senior Field Service Engineers (Customer Engineers) on installing, maintaining, and upgrading customer equipment.
  • •Use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues with guidance.
  • •Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (training provided).
  • •Coordinate and communicate directly with customers to ensure smooth operations and exceptional service.
  • •Participate in projects/assignments to support organization goals and fulfill additional duties as assigned.
Travel: Extensive travel

Key Requirements

  • •Associate degree completion, military technical training, field service experience, or trade certification.
  • •1–2 years of work experience in customer/field service support or a related technical field.
  • •Ability to read and interpret electrical and mechanical schematics.
  • •Experience diagnosing and resolving basic technical challenges.
  • •Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics, plus effective written and verbal communication.
Experience:1-4 yearsCustomer/field service support
Education:Associate's in electronics or engineering technologies
Skills:CommunicationTroubleshootingDiagnostic aptitudeCustomer coordinationTechnical problem-solving
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPoint

Company Brief

Applied Materials
Provides semiconductor manufacturing equipment, services, and software used to build advanced chips and display technologies. Its tools support materials engineering, deposition, etching, inspection, and process control for major electronics manufacturers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1967
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor