Sales Support Associate III

Tapestry
United States
Workplace: OnsiteFull timeUSD 15 - 21.75Function: SalesSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Support the store’s success by welcoming customers, operating the cash wrap and POS accurately, and keeping the sales floor well-maintained and stocked. Process shipments and transfers, manage inventory levels, execute visual merchandising updates, and assist customers on the floor. Serve as a brand ambassador, promote gift cards and add-on products, and maintain housekeeping while following Loss Prevention guidelines.

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Tapestry
Tapestry
2 months ago

Sales Support Associate III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Support the store’s success by welcoming customers, operating the cash wrap and POS accurately, and keeping the sales floor well-maintained and stocked. Process shipments and transfers, manage inventory levels, execute visual merchandising updates, and assist customers on the floor. Serve as a brand ambassador, promote gift cards and add-on products, and maintain housekeeping while following Loss Prevention guidelines.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Welcome clients warmly and provide personalized assistance.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media per policy.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Replenish the sales floor, manage stock levels, and execute visual merchandising updates.
  • •Promote add-on products and gift cards, capture customer information where permitted, and support Loss Prevention and housekeeping standards.

Pay and Benefits

Salary: USD 15 - 21.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock experience, sales), preferably in a luxury retail environment.
  • •Knowledge of fashion trends and marketplace competition.
  • •Ability to use cash register systems and basic computer tools (including iPad/laptop, Mobile POS, and internet), and read price/product release sheets.
  • •Strong attention to detail and organizational skills.
  • •Excellent communication and customer service skills, with ability to multitask in a fast-paced environment.
Experience:Retail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSMobile POSIPadLaptopInternetWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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