Client Operations Support - Professional I

Fiserv
India
Workplace: OnsiteFull timeFunction: Communications, PR & CommunityExperience: 3+ yearsEducation: bachelorsSkills: ["Attention to detail","Analytical thinking","Problem-solving","Communication","Time management"]

Manage and complete high-volume account maintenance requests across client and merchant accounts, ensuring pricing, entitlements, and demographic updates are processed accurately and on time. Triage requests, clarify details, investigate maintenance issues, and drive updates through to resolution. Partner with internal teams to meet operational requirements, service timeframes, and quality standards while supporting billing readiness ahead of monthly deadlines.

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FursaFursa
Fiserv
Fiserv
10 hours ago

Client Operations Support - Professional I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Manage and complete high-volume account maintenance requests across client and merchant accounts, ensuring pricing, entitlements, and demographic updates are processed accurately and on time. Triage requests, clarify details, investigate maintenance issues, and drive updates through to resolution. Partner with internal teams to meet operational requirements, service timeframes, and quality standards while supporting billing readiness ahead of monthly deadlines.
Location: India
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Review, process, and complete account maintenance requests across client and merchant accounts.
  • •Support updates such as pricing changes, entitlements, and demographic updates.
  • •Assess incoming requests and determine the appropriate action needed for accurate completion.
  • •Investigate maintenance-related issues, clarify request details, and drive requests to resolution.
  • •Partner with internal teams to resolve account update issues within required service timeframes.

Key Requirements

  • •Bachelor’s degree or equivalent experience.
  • •Typically 3–5+ years of experience in merchant acquiring, payments, banking operations, client support, or financial services.
  • •Experience processing account updates in a high-volume operational environment.
  • •Strong knowledge of account maintenance activities, operational workflows, and service-related processes.
  • •Strong analytical/problem-solving skills with attention to detail and ability to manage competing priorities under deadlines.
Experience:3+ yearsPaymentsBanking operationsFinancial servicesClient supportMerchant acquiring
Education:Bachelor's
Skills:Attention to detailAnalytical thinkingProblem-solvingCommunicationTime management
Tech Stack:Account maintenance requestsOperational toolsServicing platforms

Company Brief

Fiserv
Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Brookfield, United States
Founded: 1984
WebsiteLinkedIn