Contract & Customer Operations Specialist (Cybersecurity Products)

Own the end-to-end operational management of cybersecurity product customer contracts, renewals, licensing, asset tracking, and service enablement. You’ll manage support coverage and entitlements, prepare quote data, coordinate renewals with Sales and customers, and maintain accurate customer/portal records. In addition, you’ll handle license delivery documentation, PO tracking, financial reconciliation, RMA/logistics coordination, and reporting with dashboards and KPI updates to support governance and audits.