Associate, Customer Program Management

Polymath Robotics
San Francisco
Workplace: HybridFull timeUSD 100,000 - 125,000 annuallyFunction: Communications, PR & CommunityExperience: 5-7 yearsSkills: ["Communication","Leadership","Problem-solving","Cross-functional collaboration","Presentation"]

Associate on Polymath Robotics' Program Management team will own the execution and health of 4-6 active customer programs, drive timelines, track deliverables, and coordinate across engineering, support, and leadership to ensure alignment. You will maintain dashboards, support client meetings, escalate risks, and create updates for executives, while enabling field testing and on-site reviews in a hybrid SF role.

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Polymath Robotics
Polymath Robotics
7 months ago

Associate, Customer Program Management

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Associate on Polymath Robotics' Program Management team will own the execution and health of 4-6 active customer programs, drive timelines, track deliverables, and coordinate across engineering, support, and leadership to ensure alignment. You will maintain dashboards, support client meetings, escalate risks, and create updates for executives, while enabling field testing and on-site reviews in a hybrid SF role.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community

Key Responsibilities

  • •Track and manage timelines, deliverables, and action items across multiple customer programs
  • •Coordinate cross-functional alignment with engineering, sales, and leadership
  • •Support internal and customer meetings with agendas, notes, and follow-ups
  • •Monitor progress on technical tasks and escalate risks or blockers as needed
  • •Maintain documentation and internal records needed for successful execution

Pay and Benefits

Salary: USD 100,000 - 125,000 annually

Key Requirements

  • •5 to 7 years of experience in consulting, technical program management, customer success, or deployment operations
  • •Demonstrated experience owning client-facing programs or enterprise customer relationships
  • •Comfort working alongside engineering teams in technical environments
  • •Proven ability to manage multiple complex projects at once
  • •Experience navigating ambiguity and building structure where none exists
Experience:5-7 yearsIndustrial autonomyDefenseAgriculture
Skills:CommunicationLeadershipProblem-solvingCross-functional collaborationPresentation
Tech Stack:AsanaNotionGoogle SlidesGoogle Sheets

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Polymath Robotics
Develops autonomous robotic systems for commercial floor cleaning and facility maintenance, integrating AI navigation and perception to automate repetitive janitorial tasks and improve operational efficiency for large indoor environments.
Industry: Robotics
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