Business Office Associate - Full Time

CarMax
North Carolina
Workplace: OnsiteFull timeUSD 15 - 27.7 hourlyFunction: Business OperationsSkills: ["Customer service","Organizational skills","Multitasking","Communication","Confidentiality"]

Support store operations as the backbone of sales, auctions, and appraisal processing—ensuring accurate paperwork, titles, payoffs, and DMV documentation. Provide excellent customer service, handle cash management and deposits with security protocols, and maintain compliance-ready records through auditing and reconciliation. Assist multiple departments, train and mentor new associates, and keep work areas organized while following CarMax EH&S requirements.

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FursaFursa
CarMax
CarMax
2 months ago

Business Office Associate - Full Time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Support store operations as the backbone of sales, auctions, and appraisal processing—ensuring accurate paperwork, titles, payoffs, and DMV documentation. Provide excellent customer service, handle cash management and deposits with security protocols, and maintain compliance-ready records through auditing and reconciliation. Assist multiple departments, train and mentor new associates, and keep work areas organized while following CarMax EH&S requirements.
Location: North Carolina
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Greet customers, answer questions, and guide them through paperwork processes.
  • •Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and funding documentation.
  • •Handle cash management tasks such as receiving payments, preparing deposits, and maintaining security protocols.
  • •Assist store operations by training new associates and performing clerical tasks like filing, data entry, and reconciliation.

Pay and Benefits

Salary: USD 15 - 27.7 hourly
Perks:Paid SickPaid LeavePaid Holidays

Key Requirements

  • •Read, interpret, and record data accurately for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Ability to lift up to 20 lbs and work on your feet for extended periods.
Skills:Customer serviceOrganizational skillsMultitaskingCommunicationConfidentiality
Tech Stack:Microsoft Office

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn