Client Solutions Manager - Major Accounts (Autotrader)

AutoTrader.com
Los Angeles, Irvine
Workplace: RemoteFull timeUSD 122,300 - 183,500 annuallyFunction: Capital Markets, Trading & QuantExperience: 6+ yearsEducation: bachelorsSkills: ["Consulting","Client relationship management","Problem-solving","Training","Strategic planning"]

Manage Cox Automotive’s largest Autotrader accounts in the Greater Los Angeles/Orange County region, ensuring client retention and revenue growth. Partner in the field with dealership and corporate stakeholders to understand needs, optimize digital media and software product utilization, analyze performance using reporting/analytics, and execute defined account plans. Serve as a first point of contact for issues, train customers on core products, and coordinate internal expertise to maximize ROI.

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FursaFursa
AutoTrader.com
AutoTrader.com
1 day ago

Client Solutions Manager - Major Accounts (Autotrader)

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Last checked: 3 hours agoStatus: Live

Job Summary

Manage Cox Automotive’s largest Autotrader accounts in the Greater Los Angeles/Orange County region, ensuring client retention and revenue growth. Partner in the field with dealership and corporate stakeholders to understand needs, optimize digital media and software product utilization, analyze performance using reporting/analytics, and execute defined account plans. Serve as a first point of contact for issues, train customers on core products, and coordinate internal expertise to maximize ROI.
Location: Los Angeles, Irvine
Workplace: Remote
Employment Type: Full time
Job Function: Capital Markets, Trading & Quant
Seniority: Manager level

Key Responsibilities

  • •Maintain and expand relationships with major L3 dealer group clients by identifying needs and providing solutions.
  • •Drive client retention and revenue growth by optimizing Cox Automotive products for Autotrader, KBB.com, and Kelley Blue Book Instant Cash Offer.
  • •Spend most time in the field delivering ongoing analytics, consultation, and support to maximize client ROI.
  • •Monitor and analyze product performance and client business trends to adjust strategies and product utilization.
  • •Serve as first point-of-contact for dealer issues, diagnosing and resolving customer concerns and technical issues in a timely manner.
Travel: Extensive travel

Pay and Benefits

Salary: USD 122,300 - 183,500 annually
Perks:Health InsuranceDentalVision401kParental LeaveLearning Budget

Key Requirements

  • •Bachelor’s degree in a related discipline and 6 years’ experience in a related field, or an equivalent combination of education and experience.
  • •Travel within an assigned sales territory is required (up to 75%).
  • •Valid driver’s license and safe driving record.
  • •Preferred: 2+ years working in an Autotrader Client Solutions Manager capacity.
  • •Preferred: Previous experience using a Customer Relationship Management (CRM) system.
Experience:6+ yearsAutomotive industryDigital advertisingMediaAutomotiveSales
Education:Bachelor's in related discipline
Skills:ConsultingClient relationship managementProblem-solvingTrainingStrategic planning
Licenses:Driver's license
Tech Stack:AutotraderKBB.comKelley Blue Book Instant Cash OfferCRMReporting and analytics

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

AutoTrader.com
Operates a leading online marketplace for buying and selling new and used vehicles, connecting consumers, dealers, and automotive service providers with vehicle listings, pricing tools, reviews, and financing resources.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Atlanta, United States
Founded: 1997
WebsiteLinkedIn