Digital Site Services Leader – (Onsite) (Puerto Rico)

RTX
United States
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 10+ yearsEducation: bachelorsSkills: ["Customer service","Communication","Organization","Leadership","Troubleshooting"]

Lead onsite Digital Technology Site Services for Collins Aerospace, maintaining relationships with site stakeholders and managing vendors and end-user services projects. Oversee multiple infrastructure initiatives, technology refreshes, and upgrades to ensure software and hardware currency. Own service levels, project performance, and DT service risks/opportunities, while guiding continuous improvement in end-user experience and driving adoption of DT technology direction. Manage field service techs and travel regionally as needed.

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RTX
RTX
1 day ago

Digital Site Services Leader – (Onsite) (Puerto Rico)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Lead onsite Digital Technology Site Services for Collins Aerospace, maintaining relationships with site stakeholders and managing vendors and end-user services projects. Oversee multiple infrastructure initiatives, technology refreshes, and upgrades to ensure software and hardware currency. Own service levels, project performance, and DT service risks/opportunities, while guiding continuous improvement in end-user experience and driving adoption of DT technology direction. Manage field service techs and travel regionally as needed.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain relationships with site stakeholders and oversee vendor management.
  • •Identify, plan, and deploy end user services projects that support Collins Aerospace strategic and operational requirements.
  • •Manage multiple infrastructure projects using contracted teams, including technology refreshes and upgrades to maintain software and hardware currency.
  • •Be accountable for service levels, project performance, and field service support.
  • •Identify, monitor, and update DT service risks and opportunities, and drive continuous improvement and adoption of DT technology direction.
Travel: Low travel

Pay and Benefits

Perks:Health InsuranceDentalVision401kLife InsuranceDisability CoverageCounseling Sessions

Key Requirements

  • •University degree with at least 10 years of relevant experience (or an advanced degree with at least 7 years).
  • •Must be a U.S. citizen.
  • •3–5+ years of experience managing IT projects involving the implementation of mobility solutions.
  • •Demonstrated technical aptitude, project management, and communication skills.
  • •Experience working with large teams to define and execute IT projects.
Experience:10+ years
Education:Bachelor's
Skills:Customer serviceCommunicationOrganizationLeadershipTroubleshooting
Tech Stack:Microsoft operating systemsActive DirectoryNetwork PrintingEnd User technologiesMobility management platforms

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

RTX
Designs, manufactures, and services aerospace and defense systems, including aircraft engines, avionics, aerostructures, missiles, and cybersecurity solutions for commercial, military, and government customers worldwide.
Industry: Aerospace Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Arlington, United States
Founded: 2020
Website