Mashreq

1 month ago

AVP, Operations.Business Support.Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Lead end‑to‑end operational performance for the Kuwait Branch, ensuring governance, efficient service delivery, regulatory compliance, and strong internal controls. Oversee day‑to‑day operations, risk management, and process improvements while coordinating with regulators and senior stakeholders to align with group strategies.

Location: Kuwait

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Sr. Manager level

Key Responsibilities

•Manage day‑to‑day operational activities to ensure accuracy, service quality, and compliance.
•Maintain an effective operational structure that supports business growth, optimizes cost efficiency, and minimizes operational risk.
•Implement operational risk management and control frameworks in alignment with Group policies and CBK regulations.
•Support the development and execution of operational strategies and team objectives aligned with the wider business plan.
•Identify process improvement opportunities and drive enhancements to strengthen service delivery, customer experience, and internal productivity.

Key Requirements

•Must-have experience in managing day‑to‑day operational activities with a focus on accuracy, service quality, and compliance.
•Ability to maintain an effective operational structure that supports growth, reduces costs, and minimizes operational risk.
•Experience implementing operational risk management and control frameworks in line with Group policies and CBK regulations.
•Strong stakeholder management, including coordination with internal/external parties such as the Central Bank of Kuwait.
•Proven track record in process review and optimization to improve productivity and customer experience.

Experience:BankingFinancial services

Skills:LeadershipRegulatory complianceRisk managementStakeholder managementProcess improvement

Company Brief

Mashreq

Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1967

Glassdoor: 3.3

Website LinkedIn Glassdoor

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Mashreq

1 month ago

AVP, Operations.Business Support.Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: Kuwait

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Sr. Manager level

Key Responsibilities

•Manage day‑to‑day operational activities to ensure accuracy, service quality, and compliance.
•Maintain an effective operational structure that supports business growth, optimizes cost efficiency, and minimizes operational risk.
•Implement operational risk management and control frameworks in alignment with Group policies and CBK regulations.
•Support the development and execution of operational strategies and team objectives aligned with the wider business plan.
•Identify process improvement opportunities and drive enhancements to strengthen service delivery, customer experience, and internal productivity.

Key Requirements

•Must-have experience in managing day‑to‑day operational activities with a focus on accuracy, service quality, and compliance.
•Ability to maintain an effective operational structure that supports growth, reduces costs, and minimizes operational risk.
•Experience implementing operational risk management and control frameworks in line with Group policies and CBK regulations.
•Strong stakeholder management, including coordination with internal/external parties such as the Central Bank of Kuwait.
•Proven track record in process review and optimization to improve productivity and customer experience.

Experience:BankingFinancial services

Skills:LeadershipRegulatory complianceRisk managementStakeholder managementProcess improvement

Company Brief

Mashreq

Mashreq Bank is a UAE-headquartered full-service bank offering retail, corporate, Islamic and digital banking, treasury, and capital markets services across the Middle East and internationally.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dubai, United Arab Emirates

Founded: 1967

Glassdoor: 3.3

Website LinkedIn Glassdoor