Kerzer International

2 months ago

Restaurant Reservations Agent (Dubai, AE)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Join One&Only Royal Mirage as a Restaurant Reservations Agent in Dubai to manage inquiries, book and coordinate reservations, and ensure a flawless dining experience. You will handle inquiries via phone, email, or online channels, input reservations accurately, and communicate policies to guests as part of a high-touch hospitality team.

Location: Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Key Responsibilities

•Answer incoming reservation inquiries via phone, email, or online platforms and provide accurate information.
•Record and manage reservations accurately using reservation software and systems.
•Assist guests in choosing suitable dining times and offering alternatives when necessary.
•Efficiently manage reservation schedules to optimize table turnover and avoid overbooking.
•Handle reservation changes and cancellations while maintaining high levels of guest satisfaction.

Key Requirements

•Strong communication and guest service skills
•Experience handling reservations and bookings
•Good multitasking and organization abilities
•Hospitality or restaurant experience preferred
•Knowledge of hotel facilities and hospitality procedures

Experience:Hospitality & Food Service

Skills:CommunicationCustomer serviceMultitaskingOrganization

Languages:English

Company Brief

Kerzer International

Kerzner International develops and manages luxury resorts, hotels and branded leisure destinations worldwide, including Atlantis and One&Only properties, delivering integrated hospitality, entertainment and residential experiences at premier beachfront and destination locations.

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Dubai, United Arab Emirates

Founded: 1972

Website LinkedIn

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Kerzer International

2 months ago

Restaurant Reservations Agent (Dubai, AE)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Key Responsibilities

•Answer incoming reservation inquiries via phone, email, or online platforms and provide accurate information.
•Record and manage reservations accurately using reservation software and systems.
•Assist guests in choosing suitable dining times and offering alternatives when necessary.
•Efficiently manage reservation schedules to optimize table turnover and avoid overbooking.
•Handle reservation changes and cancellations while maintaining high levels of guest satisfaction.

Key Requirements

•Strong communication and guest service skills
•Experience handling reservations and bookings
•Good multitasking and organization abilities
•Hospitality or restaurant experience preferred
•Knowledge of hotel facilities and hospitality procedures

Experience:Hospitality & Food Service

Skills:CommunicationCustomer serviceMultitaskingOrganization

Languages:English

Company Brief

Kerzer International

Industry: Hotels & Resorts

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Funding: Private Equity Backed

Headquarters: Dubai, United Arab Emirates

Founded: 1972

Website LinkedIn