Patient Admin Coordinator

Mediclinic
Abu Dhabi
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 2-3 yearsEducation: bachelorsSkills: ["Verbal communication","Written communication","Team management","Customer service focus","Quality and safety mindset"]

Coordinate and supervise patient administration services, including patient administration workflows, medical insurance processing, billing, and cash-up at the clinic. Lead and manage a team of patient administrators and support department or business unit management with general operational oversight. Drive improvements to meet customer service expectations and foster a workplace culture focused on quality, health, and safety.

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Mediclinic
Mediclinic
5 days ago

Patient Admin Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Coordinate and supervise patient administration services, including patient administration workflows, medical insurance processing, billing, and cash-up at the clinic. Lead and manage a team of patient administrators and support department or business unit management with general operational oversight. Drive improvements to meet customer service expectations and foster a workplace culture focused on quality, health, and safety.
Location: Abu Dhabi
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Monitor and manage delivery of patient administration services.
  • •Coordinate and supervise patient administration, medical insurance, billing, and cash-up processes at the clinic.
  • •Lead and manage a team of Patient Administrators.
  • •Support the department or business unit manager with general operational management.
  • •Improve patient service quality to consistently meet customer service expectations and promote quality, health, and safety.

Key Requirements

  • •Relevant Bachelor’s Degree or Diploma in a related field from an accredited institution.
  • •At least 2-3 years’ experience in supervisory customer service roles, preferably in healthcare.
  • •Computer literacy and proficiency in MS Office applications.
  • •Understanding of accounting and financial management principles, including billing and cash-up processes.
  • •Knowledge of hospital information systems, medical insurance terminology/processes, and medical terminology/procedures.
Experience:2-3 yearsHealthcareCustomer serviceUAE healthcare industry
Education:Bachelor's
Skills:Verbal communicationWritten communicationTeam managementCustomer service focusQuality and safety mindset
Languages:EnglishArabic
Tech Stack:MS OfficeHospital information systems

Company Brief

Mediclinic
Part of Mediclinic International, Mediclinic Middle East operates hospitals and clinics across the UAE, delivering specialist acute care, outpatient services and multi-disciplinary treatment across Dubai, Abu Dhabi, Al Ain and Al Dhafra.
Industry: Hospitals & Clinics
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1983
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor