Part-Time Fashion Consultant - Tory Burch, Galeries Lafayette | Dubai Mall (Emiratisation)

Chalhoub Group
Dubai
Workplace: OnsitePart timeFunction: Customer Success & Account ManagementSkills: ["Communication","Customer focus","Relationship building","Data awareness","Attention to detail"]

Deliver exceptional guest experiences while driving individual and team sales targets in an omni-channel retail environment. Support CRM/CX initiatives, build client relationships, and provide product feedback to improve buying decisions. Collect and analyze customer behavior and merchandising signals for business reviews, ensure click-and-collect and customer data capture follow SLAs, and promote the loyalty program. Support in-store CX, marketing activations, and VM/SOP adherence while staying current on social and app offerings.

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Chalhoub Group
Chalhoub Group
1 day ago

Part-Time Fashion Consultant - Tory Burch, Galeries Lafayette | Dubai Mall (Emiratisation)

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Last checked: 7 hours agoStatus: Live

Job Summary

Deliver exceptional guest experiences while driving individual and team sales targets in an omni-channel retail environment. Support CRM/CX initiatives, build client relationships, and provide product feedback to improve buying decisions. Collect and analyze customer behavior and merchandising signals for business reviews, ensure click-and-collect and customer data capture follow SLAs, and promote the loyalty program. Support in-store CX, marketing activations, and VM/SOP adherence while staying current on social and app offerings.
Location: Dubai
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Achieve individual and collective sales targets while delivering exceptional guest experience
  • •Support in-store implementation of CRM, CX, and customer/people initiatives
  • •Collect customer behavior and merchandising performance inputs (top sellers, slow movers) for business reviews
  • •Drive client relationships using an omni-channel approach and provide pre-buying product feedback
  • •Ensure VM guidelines and SOP adherence, and manage click-and-collect within SLAs while promoting loyalty and supporting CX/marketing activations

Pay and Benefits

Perks:Health InsuranceRemote WorkEmployee Discounts

Key Requirements

  • •Strong English communication skills
  • •Ability to deliver exceptional guest experience while driving sales targets
  • •Experience supporting CRM/CX initiatives in-store
  • •Customer data capture and compliance with marketing team requirements
  • •Adherence to VM guidelines and standard operating procedures (SOPs)
Skills:CommunicationCustomer focusRelationship buildingData awarenessAttention to detail
Languages:English
Tech Stack:CRMCXOmni-channelClick and collectENPSLoyalty programMUSEApp offerings

Company Brief

Chalhoub Group
Chalhoub Group is a Dubai-based family-owned luxury retail partner in the Middle East, operating owned and international brands across fashion, beauty, watches, jewellery and lifestyle with extensive omnichannel retail and distribution services.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1955
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