Incident Responder

Salesforce
Bellevue
Workplace: OnsiteFull timeUSD 96,300 - 145,200 annuallyFunction: Product ManagementExperience: 2+ yearsSkills: ["Communication","Collaboration","Relationship-building","Incident documentation","Problem-solving"]

Join the Computer Security Incident Response Team (CSIRT) as a Tier 1 Incident Responder, providing around-the-clock security monitoring and rapid incident response across Salesforce environments. Triage and prioritize alerts, support containment/eradication/recovery using established playbooks, and coordinate with engineering, business, and security teams. Document incidents clearly and keep stakeholders updated while working 24x7 shifts, on-call rotations, and weekends.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Salesforce
Salesforce
1 day ago

Incident Responder

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Join the Computer Security Incident Response Team (CSIRT) as a Tier 1 Incident Responder, providing around-the-clock security monitoring and rapid incident response across Salesforce environments. Triage and prioritize alerts, support containment/eradication/recovery using established playbooks, and coordinate with engineering, business, and security teams. Document incidents clearly and keep stakeholders updated while working 24x7 shifts, on-call rotations, and weekends.
Location: Bellevue
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Perform Tier 1 CSIRT monitoring around the clock by triaging and prioritizing security alerts for escalation.
  • •Support containment, eradication, and recovery during incidents using established playbooks and guidance.
  • •Coordinate incident response with engineering, business, and security teams to drive security improvements.
  • •Document incident findings clearly and provide accurate incident notes and summaries to stakeholders.
  • •Operate from a 24x7 operations center with shift work, including on-call shifts and weekends.

Pay and Benefits

Salary: USD 96,300 - 145,200 annually
Perks:Health InsuranceDentalVisionPaid Parental401kLife InsuranceDisability Insurance

Key Requirements

  • •2+ years of experience in an IT operations environment, or 1+ years of specialized security operations experience.
  • •Foundational knowledge of information security, including current threats, best practices, network fundamentals, and common internet protocols (DNS, HTTP, HTTPS/TLS, SMTP).
  • •Understanding of operating system administration and security controls for macOS, Microsoft Windows, and Linux/Unix, including incident response concepts and Indicators of Compromise.
  • •Able to build strong working relationships across internal and external teams.
  • •U.S. citizenship (born or naturalized, no dual citizenship) with ability to pass a Minimum Background Investigation for a Moderate Public Trust position with the U.S. federal government.
Experience:2+ yearsSecurity operationsIncident responseIT operations
Education:
Skills:CommunicationCollaborationRelationship-buildingIncident documentationProblem-solving
Certifications:CompTIA Security+BTL1SANS GCFAGCIH
Tech Stack:DNSHTTPHTTPS/TLSSMTPMacOSMicrosoft WindowsLinux/UnixIntrusion detection/responseWAFsFirewallsProxiesAntivirusFile integrity monitoringOS logsIndicators of Compromise

Eligibility

Nationality:US National
Security Clearance:Moderate Public Trust

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor