Product Management Director - Salesforce Success Plans

Salesforce
New York, Seattle, Chicago
Workplace: OnsiteFull timeUSD 197,300 - 313,700 annuallyFunction: SalesEducation: bachelorsSkills: ["First-principles thinking","Systems thinking","Strategic thinking","Cross-functional influence","Communication"]

Own the Success Plans product offer portfolio by turning customer and stakeholder research into clear strategy, business cases, and operational execution. Lead growth and adoption through GTM enablement, financial modeling, and senior stakeholder alignment. Establish the operating rhythm with feedback loops, performance reporting, and V2MOM updates, while translating industry trends and Salesforce’s AI roadmap into actionable implications for Success Plans offers.

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FursaFursa
Salesforce
Salesforce
1 day ago

Product Management Director - Salesforce Success Plans

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Own the Success Plans product offer portfolio by turning customer and stakeholder research into clear strategy, business cases, and operational execution. Lead growth and adoption through GTM enablement, financial modeling, and senior stakeholder alignment. Establish the operating rhythm with feedback loops, performance reporting, and V2MOM updates, while translating industry trends and Salesforce’s AI roadmap into actionable implications for Success Plans offers.
Location: New York, Seattle, Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Director level

Key Responsibilities

  • •Conduct customer and stakeholder research to understand needs, analyze feedback, and drive innovation.
  • •Develop and present business cases for new offers or enhancements, including financial modeling and senior leadership alignment.
  • •Drive growth and adoption of Success Plan offers in market.
  • •Own the operating rhythm for the offer portfolio, including feedback loops, performance reporting, and V2MOM updates.
  • •Monitor industry trends, competitive landscape, and Salesforce’s AI roadmap to proactively identify implications for Success Plans.

Pay and Benefits

Salary: USD 197,300 - 313,700 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionPaid ParentalLife InsuranceDisability Insurance401kEquity

Key Requirements

  • •Bachelor’s degree in Business Administration, Management or Strategy, or related field (or equivalent practical experience).
  • •10+ years of product management experience, including packaging/pricing of B2B SaaS support, success, or services offerings.
  • •Track record owning a product line end-to-end: strategy, roadmap, GTM enablement, and post-launch iteration.
  • •Strong cross-functional influence experience driving alignment across Sales, CS, and Marketing without direct reporting lines.
  • •Experience with subscription/tiered pricing models and customer retention/adoption metrics.
Experience:B2B SaaSCustomer successServices offeringsPackaging/pricingSubscription/tiered pricingAI/agentic technologies
Education:Bachelor's in Business Administration, Management or Strategy (or related field)
Skills:First-principles thinkingSystems thinkingStrategic thinkingCross-functional influenceCommunication
Tech Stack:AgentforceAI

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
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