Workforce Analyst

Delivery Hero
Buenos Aires
Workplace: HybridFull timeFunction: Business OperationsSkills: ["Analytical thinking","Problem-solving","Data-driven decision making","Root cause analysis","Translating insights into recommendations"]

Manage regional demand and reception-load projections per store using standardized workflows. Own workforce staffing parametrization by integrating local market data, and coordinate shift planning for PedidosYa Market across LATAM with scalable curve-generation and operational adjustments. Analyze planned shifts to spot coverage deviations and improvement opportunities, leveraging statistical analysis to optimize task assignment and distribution via planning platforms, ensuring more accurate staffing decisions.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Delivery Hero
Delivery Hero
4 days ago

Workforce Analyst

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Manage regional demand and reception-load projections per store using standardized workflows. Own workforce staffing parametrization by integrating local market data, and coordinate shift planning for PedidosYa Market across LATAM with scalable curve-generation and operational adjustments. Analyze planned shifts to spot coverage deviations and improvement opportunities, leveraging statistical analysis to optimize task assignment and distribution via planning platforms, ensuring more accurate staffing decisions.
Location: Buenos Aires
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Manage demand and reception-load projections by store, day, and hour using standardized workflows.
  • •Ensure planning system parametrization to determine staffing needs per store by integrating local market information.
  • •Coordinate regional shift planning for PedidosYa Market using scalable curve-generation models and operational adjustments.
  • •Analyze planned shifts across LATAM markets to identify coverage deviations and improvement opportunities.
  • •Develop statistical analyses to optimize task assignment and operational task distribution through planning platforms.

Key Requirements

  • •Complete or advanced university education in Industrial Engineering, Economics, Business Administration, or related fields.
  • •Advanced autonomous SQL skills for querying, extracting, and processing large volumes of information.
  • •Strong analytical mindset with the ability to solve complex problems and identify root causes.
  • •Data-driven decision-making mindset, able to turn diagnostics into recommendations with direct business impact.
  • •Interest in optimizing operational processes and understanding the company’s planning ecosystem end-to-end.
Education:
Skills:Analytical thinkingProblem-solvingData-driven decision makingRoot cause analysisTranslating insights into recommendations
Languages:Spanish (LATAM)
Tech Stack:SQL

Company Brief

Delivery Hero
Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Berlin, Germany
Founded: 2011
Glassdoor
Glassdoor: 3.4
WebsiteLinkedInGlassdoor