Sr AI Engineer I - Global Commercial Services

American Express
Raleigh
Workplace: RemoteFull timeUSD 123,000 - 215,250 annuallyFunction: Data Science & Machine LearningExperience: 4+ yearsEducation: high_schoolSkills: ["Communication"]

Build production-grade agentic AI systems for real-time spend management experiences, handling messy documents and producing explainable, reliable outputs. Own end-to-end services—from event triggers and LLM reasoning to persisted results—while contributing to a shared agent framework with orchestration, tool use, structured generation, and observability. Create RAG and vector-search pipelines, implement evals to gate prompt changes, and ensure reliability with DLQ, idempotency, and safe rollouts.

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FursaFursa
American Express
American Express
1 day ago

Sr AI Engineer I - Global Commercial Services

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Build production-grade agentic AI systems for real-time spend management experiences, handling messy documents and producing explainable, reliable outputs. Own end-to-end services—from event triggers and LLM reasoning to persisted results—while contributing to a shared agent framework with orchestration, tool use, structured generation, and observability. Create RAG and vector-search pipelines, implement evals to gate prompt changes, and ensure reliability with DLQ, idempotency, and safe rollouts.
Location: Raleigh
Workplace: Remote
Employment Type: Full time
Job Function: Data Science & Machine Learning
Seniority: Mid level

Key Responsibilities

  • •Build production agentic AI services end to end, from event triggers through LLM reasoning to persisted, surfaced results.
  • •Contribute to a shared agent framework, including orchestration, tool use, structured generation, and observability.
  • •Build RAG and embedding/vector search pipelines on the operational database’s vector search.
  • •Implement evals for new agent behaviors and use them to gate prompt changes.
  • •Improve reliability with failure classification, idempotency, DLQ handling, and safe rollouts of AI features.

Pay and Benefits

Salary: USD 123,000 - 215,250 annually

Key Requirements

  • •4+ years building backend or distributed systems in production.
  • •Shipped LLM-powered features and can explain how they work (prompts, retrieval, output handling).
  • •Strong TypeScript or Go experience, with willingness to work across both.
  • •Solid distributed-systems fundamentals, including queues, event-driven design, and failure modes.
  • •Clear communication across engineering, product, and design.
Experience:4+ yearsLLMAgentic AIFinancial services
Education:High School
Skills:Communication
Languages:US
Tech Stack:TypeScriptGoVercel AI SDKEffectGRPCTRPCKafkaSQSLambdaEKSAWSDatadogTemporalVector searchEmbeddingsRAG

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn