Messaging Services Analyst

NTT
Bengaluru
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 6+ yearsEducation: bachelorsSkills: []

Support and maintain Microsoft Office 365 and messaging/archiving systems within the Unified Messaging and Communication environment. Assist with support, modification, and updates to messaging software systems, working with senior team members on patching and upgrades. Handle day-to-day incident and request management, troubleshoot Outlook and OWA client issues, and contribute to automation solutions such as PowerShell coding for Exchange/Boundary Services environments.

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FursaFursa
NTT
NTT
3 weeks ago

Messaging Services Analyst

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Support and maintain Microsoft Office 365 and messaging/archiving systems within the Unified Messaging and Communication environment. Assist with support, modification, and updates to messaging software systems, working with senior team members on patching and upgrades. Handle day-to-day incident and request management, troubleshoot Outlook and OWA client issues, and contribute to automation solutions such as PowerShell coding for Exchange/Boundary Services environments.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Assist with support and maintenance of Microsoft Office 365 and messaging/archiving solutions within Unified Messaging and Communication.
  • •Support, modify, and update messaging software systems; work with senior team members on patching and upgrades.
  • •Maintain Exchange and Boundary Services components including Exchange On Premise (2013–2019), Exchange Online, and supporting services (EOP, ATP, ProofPoint, Cisco IronPort).
  • •Handle day-to-day incident and request management.
  • •Identify and contribute to automation solutions, such as PowerShell coding; troubleshoot Outlook/OWA client issues.

Key Requirements

  • •6+ years supporting multifarious messaging environments.
  • •Working knowledge of different versions of Exchange.
  • •Working knowledge of Microsoft Office 365.
  • •Knowledge of Boundary Services, relay server management, and archiving solutions.
  • •Engineering graduate or Bachelor of Computer Science with relevant messaging technology work experience.
Experience:6+ years
Education:Bachelor's in Computer Science
Tech Stack:Microsoft Office 365Microsoft SharePointMicrosoft TeamsExchange On PremiseExchange OnlineExchange 2013Exchange 2019Boundary ServicesEOPATPProofPointCisco IronPortSharePointOneDriveOutlookOWARelay server managementArchiving solutionsPowerShell

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn