Live Nation Albuquerque - IT Support Representative

Live Nation Entertainment
Albuquerque
Workplace: OnsiteFull timeFunction: IT Support & HelpdeskSkills: ["Communication","Troubleshooting","Independent reasoning","Organization","Adaptability"]

Provide on-site IT troubleshooting and support at Live Nation events and venues, assisting venue staff with venue technology issues and escalating persistent problems to remote teams. Serve as the onsite liaison for remote IT support, guide visiting IT service providers, and ensure POS/access control systems are ready before gates. Support tour production connectivity, manage on-site IT equipment, and help with seasonal IT readiness and infrastructure updates for special events.

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FursaFursa
Live Nation Entertainment
Live Nation Entertainment
2 months ago

Live Nation Albuquerque - IT Support Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Provide on-site IT troubleshooting and support at Live Nation events and venues, assisting venue staff with venue technology issues and escalating persistent problems to remote teams. Serve as the onsite liaison for remote IT support, guide visiting IT service providers, and ensure POS/access control systems are ready before gates. Support tour production connectivity, manage on-site IT equipment, and help with seasonal IT readiness and infrastructure updates for special events.
Location: Albuquerque
Workplace: Onsite
Employment Type: Full time
Job Function: IT Support & Helpdesk

Key Responsibilities

  • •Provide onsite IT troubleshooting assistance to venue administrative, operations, and production staff
  • •Identify, track, and help resolve persistent technology issues, escalating to remote support teams using established procedures
  • •Act as the onsite liaison with remote IT support teams and provide guided access for visiting IT service providers
  • •Support tour production by establishing artist Internet connectivity and fulfilling artist/tour IT riders before and on day of show
  • •Perform proactive day-of-show support by ensuring POS and access control technologies have no outstanding issues prior to gates opening, and assist with deployment, inventory, and maintenance of onsite IT equipment

Pay and Benefits

Perks:Adoption Support

Key Requirements

  • •Experience with and in-depth knowledge of Apple iOS, MS Windows, and network technologies
  • •Strong oral and written communication with a professional style
  • •Self-motivated with the ability to independently reason through and troubleshoot issues
  • •High organization and strong attention to detail
  • •Valid driver’s license and access to a reliable vehicle
Experience:IT support
Skills:CommunicationTroubleshootingIndependent reasoningOrganizationAdaptability
Licenses:Valid driver’s license
Tech Stack:Apple iOSMS WindowsNetwork technologiesPOS terminalsAccess controlArtist internet connectivity

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
Glassdoor
Glassdoor: 3.7
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