General Liability Claims Specialist II (Dedicated Account)

Zurich Insurance
United States
Workplace: HybridFull timeUSD 59,900 - 98,200Function: Insurance & ActuarialExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Analytical thinking","Problem-solving","Time management","Cross-functional collaboration"]

Manage and resolve high-exposure, multi-party Commercial General Liability (CGL) litigated claims from start to finish. Partner with internal and external counsel, underwriters, and risk professionals while providing clear, timely updates to customers and stakeholders. Ensure compliance with regulatory standards and company protocols, own a claims portfolio, and drive claims efficiently through resolution while contributing to Zurich’s customer-first claims leadership.

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Zurich Insurance
Zurich Insurance
2 days ago

General Liability Claims Specialist II (Dedicated Account)

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Last checked: 13 hours agoStatus: Live

Job Summary

Manage and resolve high-exposure, multi-party Commercial General Liability (CGL) litigated claims from start to finish. Partner with internal and external counsel, underwriters, and risk professionals while providing clear, timely updates to customers and stakeholders. Ensure compliance with regulatory standards and company protocols, own a claims portfolio, and drive claims efficiently through resolution while contributing to Zurich’s customer-first claims leadership.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Mid level

Key Responsibilities

  • •Handle complex litigated CGL claims end to end with a focus on quality, efficiency, and service excellence.
  • •Collaborate closely with internal/external counsel, underwriters, and risk professionals.
  • •Provide clear, timely communication to customers and stakeholders throughout the claim process.
  • •Ensure claims are handled in accordance with regulatory standards and company protocols.
  • •Own a claims portfolio while driving resolution and maintaining customer trust.

Pay and Benefits

Salary: USD 59,900 - 98,200

Key Requirements

  • •Bachelor’s degree and 3+ years of experience in Claims or Insurance, or an equivalent pathway through the Zurich Certified Insurance Apprentice (including an associate degree) with 3+ years.
  • •Completion of the Zurich Claims Training Program with 2+ years of experience in Claims or Insurance.
  • •High school diploma or equivalent with 5+ years of experience in Claims or Insurance.
  • •Must obtain and maintain required adjuster license(s).
  • •Knowledge of insurance regulations, markets, and products, including proficiency in Microsoft Office.
Experience:3+ yearsInsuranceCommercial general liabilityLitigationProperty damageBodily injury
Education:Bachelor's
Skills:CommunicationAnalytical thinkingProblem-solvingTime managementCross-functional collaboration
Licenses:Adjuster license(s)
Certifications:Zurich Certified Insurance Apprentice
Tech Stack:Microsoft Office

Eligibility

Work Authorization:Sponsorship available.

Company Brief

Zurich Insurance
Zurich Insurance Group is a global insurance company offering a wide range of general insurance and life insurance products and services to individuals, small businesses and large corporations across multiple markets worldwide.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Zurich, Switzerland
Founded: 1872
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