Business Analyst - Business Insights and Optimization

TikTok
Singapore
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 5+ yearsEducation: bachelorsSkills: ["Communication","Leadership reporting","Organization","Coordination","Problem-solving"]

Analyze operational metrics to identify bottlenecks, improvement opportunities, and generate actionable reports that inform strategic and tactical decisions. Translate insights into process optimizations and initiatives with measurable business impact. Partner with technical teams to build scalable data infrastructure and dashboards, and establish governance for metric definitions, ownership, usage, and change management. Ensure data accuracy and quality through validation checks while collaborating closely with Lines of Business stakeholders.

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FursaFursa
TikTok
TikTok
1 month ago

Business Analyst - Business Insights and Optimization

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Analyze operational metrics to identify bottlenecks, improvement opportunities, and generate actionable reports that inform strategic and tactical decisions. Translate insights into process optimizations and initiatives with measurable business impact. Partner with technical teams to build scalable data infrastructure and dashboards, and establish governance for metric definitions, ownership, usage, and change management. Ensure data accuracy and quality through validation checks while collaborating closely with Lines of Business stakeholders.
Location: Singapore
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Conduct in-depth analyses of operational metrics to identify bottlenecks and improvement opportunities, and produce structured, actionable reports.
  • •Translate findings into process optimizations and drive initiatives/projects that achieve measurable business outcomes.
  • •Collaborate with technical teams to design, develop, and maintain scalable data infrastructure and dashboards for business use cases.
  • •Define and maintain governance for key metrics (ownership, definitions, usage, change management) and help unify and standardize metrics and reporting practices.
  • •Ensure data accuracy, completeness, and consistency using data validation checks and governance mechanisms to maintain high data quality.

Key Requirements

  • •Bachelor's degree or higher.
  • •5+ years of experience in business analytics, business intelligence, statistics, or a related field.
  • •Proficiency in SQL, Python, BI/visualization tools, and advanced Excel for analysis and reporting.
  • •Proven ability to produce leadership reporting and communicate complex analyses to technical and non-technical stakeholders.
  • •Strong quantitative/analytical skills with the ability to synthesize large datasets and manage complex strategic projects and processes.
Experience:5+ yearsBusiness analyticsBusiness intelligenceOperationsTrust & safetyContent safety
Education:Bachelor's
Skills:CommunicationLeadership reportingOrganizationCoordinationProblem-solving
Tech Stack:SQLPythonExcelBI/visualization toolsDashboardsData infrastructure

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn