Implementations - Sr Professional II
Lead strategic banking software implementations on the Bank Solutions eCommerce and Business Banking team, including configuration of Configure Digital, training, consulting, and ongoing client support through go-live. Serve as a subject matter expert, resolve small to moderately complex product/technical issues, review deliverables against acceptance criteria, and oversee critical problems. Coordinate multi-product projects across internal teams and third parties, manage requirements, validate configurations and connectivity, and maintain implementation documentation.

