Cyera

1 month ago

Senior Customer Success Engineer - Canada

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Senior Customer Success Engineer to optimize customer utilization and ROI for Cyera's data security platform. Lead onboarding, training, and adoption; act as a technical expert and trusted advisor; design customized use cases; drive renewals and expansion while advocating for customer feedback to influence product roadmap.

Location: Toronto

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Serve as the primary technical expert on the Cyera Platform, demonstrating in-depth knowledge and expertise.
•Establish yourself as a trusted advisor to customers at all levels, from practitioners to executives.
•Drive customer adoption through effective onboarding and training processes.
•Design and deliver customized use cases that align with customer goals using a consultative approach.
•Proactively ensure customers realize the full value of their investment and drive sustained adoption, owning ongoing engagement and expansion.

Travel: High travel

Pay and Benefits

Perks:Remote WorkHealth InsuranceDentalVision

Key Requirements

•Associates degree or equivalent experience; Bachelor’s degree in Computer Science or similar experience a plus.
•12 years of project management experience with ability to plan, organize, and execute multiple projects with strong attention to detail.
•Self-starter who thrives in a fast-paced startup environment.
•Track record of driving revenue growth, customer satisfaction, feature adoption, and retention.
•Prior experience collaborating with development teams.

Experience:12+ yearsData securitySaaSEnterprise softwareCybersecurity

Education:Associate's

Skills:CommunicationCustomer relationshipProblem-solvingPresentationTeamwork

Languages:English

Tech Stack:SQLPythonCloudAPIsIAMSIEMDLPCSPMDSPMDatabases

Company Brief

Cyera

Provides an AI‑native data security platform that discovers, classifies, and protects sensitive data across cloud, SaaS, databases, AI systems and on‑prem environments to reduce risk and enable secure AI adoption.

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series F

Headquarters: New York, United States

Founded: 2021

Glassdoor: 4.8

Website LinkedIn Glassdoor

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Cyera

1 month ago

Senior Customer Success Engineer - Canada

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: Toronto

Workplace: Remote

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Sr. Manager level

Key Responsibilities

•Serve as the primary technical expert on the Cyera Platform, demonstrating in-depth knowledge and expertise.
•Establish yourself as a trusted advisor to customers at all levels, from practitioners to executives.
•Drive customer adoption through effective onboarding and training processes.
•Design and deliver customized use cases that align with customer goals using a consultative approach.
•Proactively ensure customers realize the full value of their investment and drive sustained adoption, owning ongoing engagement and expansion.

Travel: High travel

Pay and Benefits

Perks:Remote WorkHealth InsuranceDentalVision

Key Requirements

•Associates degree or equivalent experience; Bachelor’s degree in Computer Science or similar experience a plus.
•12 years of project management experience with ability to plan, organize, and execute multiple projects with strong attention to detail.
•Self-starter who thrives in a fast-paced startup environment.
•Track record of driving revenue growth, customer satisfaction, feature adoption, and retention.
•Prior experience collaborating with development teams.

Experience:12+ yearsData securitySaaSEnterprise softwareCybersecurity

Education:Associate's

Skills:CommunicationCustomer relationshipProblem-solvingPresentationTeamwork

Languages:English

Tech Stack:SQLPythonCloudAPIsIAMSIEMDLPCSPMDSPMDatabases

Company Brief

Cyera

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series F

Headquarters: New York, United States

Founded: 2021

Glassdoor: 4.8

Website LinkedIn Glassdoor