Parts Counterperson - Town and Country Ford

Sonic Automotive
Charlotte
Workplace: OnsiteFull time50,000 - 75,000Function: Customer Support (Service Desk)Experience: 1+ yearsSkills: ["Customer service","Rapport building","Attention to detail","Organization","Multitasking","Inventory reconciliation"]

Provide exceptional service at the parts counter by assisting customers with parts inquiries, pricing, and compatibility. Handle phone requests, process parts orders accurately, and coordinate timely delivery to customers and service technicians. Maintain inventory levels through stock checks and inventory reconciliation, update dealership system records, and collaborate with vendors and departments to ensure smooth parts flow. Also manage cash transactions and support delivery/stocking duties while following safety procedures.

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Sonic Automotive
Sonic Automotive
2 days ago

Parts Counterperson - Town and Country Ford

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Provide exceptional service at the parts counter by assisting customers with parts inquiries, pricing, and compatibility. Handle phone requests, process parts orders accurately, and coordinate timely delivery to customers and service technicians. Maintain inventory levels through stock checks and inventory reconciliation, update dealership system records, and collaborate with vendors and departments to ensure smooth parts flow. Also manage cash transactions and support delivery/stocking duties while following safety procedures.
Location: Charlotte
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Assist customers at the parts counter with inquiries and expert advice on parts selection.
  • •Handle phone inquiries for parts availability, pricing, and compatibility.
  • •Process parts orders efficiently and accurately to ensure timely delivery.
  • •Collaborate with vendors and maintain accurate records of incoming and outgoing parts shipments.
  • •Monitor inventory levels with regular stock checks, reconcile discrepancies, and update inventory records in the dealership system.

Pay and Benefits

Salary: 50,000 - 75,000
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •1+ years of experience in an automotive dealership parts department.
  • •Strong customer service skills with the ability to build rapport and assist customers.
  • •Knowledge of automotive parts and their applications.
  • •Familiarity with inventory management systems and basic computer skills.
  • •Detail-oriented with excellent organizational and multitasking abilities.
Experience:1+ yearsAutomotiveAutomotive dealershipInventory management
Skills:Customer serviceRapport buildingAttention to detailOrganizationMultitaskingInventory reconciliation
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Sonic Automotive
Operates as an automotive retailer owning and operating new and used vehicle dealerships, providing vehicle service, repair, parts, and financing solutions across the United States.
Industry: Retail (Offline)
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 1997
WebsiteLinkedIn