Retail Supervisor - Full Time (Potomac Mills)

Puma
United States
Workplace: OnsiteFull timeUSD 21 - 24Function: Product ManagementExperience: 1-2 yearsSkills: ["Customer experience","Sales focus","Problem-solving","Communication","Teamwork","Ability to learn quickly"]

Provide consistently high standards of customer experience while driving store sales, KPIs, and profitability through short- and long-term planning, expense control, and service. Partner with Store/Assistant Store Managers on recruiting, training, development, and succession. Manage payroll control and scheduling, merchandise opportunities, and inventory/shrink goals including physical counts. Ensure compliance with policies and maintain safe, healthy, and compliant store operations, including non-traditional hours.

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Puma
Puma
3 days ago

Retail Supervisor - Full Time (Potomac Mills)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 minutes agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Provide consistently high standards of customer experience while driving store sales, KPIs, and profitability through short- and long-term planning, expense control, and service. Partner with Store/Assistant Store Managers on recruiting, training, development, and succession. Manage payroll control and scheduling, merchandise opportunities, and inventory/shrink goals including physical counts. Ensure compliance with policies and maintain safe, healthy, and compliant store operations, including non-traditional hours.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Manager level

Key Responsibilities

  • •Provide consistently high standards of customer experience in accordance with PUMA brand values and service standards.
  • •Help ensure the store achieves or exceeds sales, KPIs, and profitability goals via planning and expense control.
  • •Assist the Store Manager and Assistant Store Manager with recruitment, training, development, and succession.
  • •Manage payroll control and service-driven scheduling to maintain profitability and customer service levels.
  • •Ensure inventory/shrink goals are met, manage physical inventory counts, and handle incoming/outgoing merchandise.

Pay and Benefits

Salary: USD 21 - 24

Key Requirements

  • •1–2 years’ experience in a customer service-oriented retail environment (preferably apparel/footwear).
  • •Proven ability to exceed sales goals and reason through complex issues.
  • •Strong communication skills and ability to present information to large groups.
  • •Basic computer skills, including MS Office and familiarity with retail software.
  • •Ability to stand/walk and move constantly; lift/carry/push/pull up to 30 pounds regularly.
Experience:1-2 yearsRetailCustomer serviceApparel/footwear
Skills:Customer experienceSales focusProblem-solvingCommunicationTeamworkAbility to learn quickly
Tech Stack:MS OfficeRetail software

Company Brief

Puma
Global athletic and casual footwear, apparel, and accessories brand designing, developing, marketing and selling sports-inspired products for consumers and athletes worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1948
WebsiteLinkedIn