Product Specialist: Platform

Serve as the at-scale product expert connecting Product, market, and go-to-market teams. Maintain deep knowledge of platform capabilities, integrations, and constraints, translating roadmap and release context into clear guidance for GTM and customers. Own competitive intelligence and segment insights, monitor usage/adoption signals (e.g., Pendo) to identify activation gaps, and support enablement with demos, narratives, and customer feedback loops that inform product and engineering.