Account Manager (APAC)

Odoo
Hong Kong
Full timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Communication","Negotiation","Target-driven","Proactive","Organized","Problem-solving","Autonomous learning"]

Own a portfolio of Odoo customers and Official Partners across the APAC region, driving subscription renewals, retention, and customer satisfaction. Diagnose customer pain points in their business management software and propose solutions through product demonstrations and upsell opportunities. Serve as the key interface between customers and internal teams, building long-term relationships while focusing 80% on renewal and upsell sales impact.

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Odoo
Odoo
1 year ago

Account Manager (APAC)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Own a portfolio of Odoo customers and Official Partners across the APAC region, driving subscription renewals, retention, and customer satisfaction. Diagnose customer pain points in their business management software and propose solutions through product demonstrations and upsell opportunities. Serve as the key interface between customers and internal teams, building long-term relationships while focusing 80% on renewal and upsell sales impact.
Location: Hong Kong
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Contact and develop end customers and resellers of Odoo
  • •Act as the key interface between customers and relevant internal divisions
  • •Manage customer portfolio to drive subscription renewals, retention, and satisfaction
  • •Analyze and identify customer pain points and propose or upsell Odoo solutions
  • •Excel in transversal sales and product demonstrations

Pay and Benefits

Perks:Health InsuranceDentalLife InsuranceAnnual LeaveRemote WorkGratuityCommission

Key Requirements

  • •Bachelor degree or higher
  • •Bilingual in English and Taiwanese/Mongolian/Malay
  • •Strong awareness of software and new technologies
  • •Excellent communication skills with a drive to negotiate and hit targets
  • •1-3 years of relevant sales and/or account management experience (nice to have)
Education:Bachelor's
Skills:CommunicationNegotiationTarget-drivenProactiveOrganizedProblem-solvingAutonomous learning
Languages:EnglishTaiwaneseMongolianMalay

Company Brief

Odoo
Provides an integrated open-source suite of business applications including ERP, CRM, accounting, inventory, e-commerce and HR tools to help companies manage operations and grow with modular, customizable software.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Grand-Rosière, Belgium
Founded: 2005
WebsiteLinkedIn