Customer Assistant

Waitrose & Partners
London, Surrey
Workplace: OnsiteTemporaryGBP 14.55 - 14.8 hourlyFunction: Administration & Executive AssistanceSkills: ["Communication","Customer service","Proactive problem-solving","Adaptability","Team support"]

Deliver outstanding customer service in a John Lewis shop by helping customers throughout their journey, driving sales using product knowledge and sales training, and maintaining exceptional shop standards. Support the wider team with till service, stock replenishment, price ticketing, and general shop-keeping, while protecting profits through accurate stock counts. Identify improvement opportunities and implement solutions to grow loyalty and performance.

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Waitrose & Partners
Waitrose & Partners
15 hours ago

Customer Assistant

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Deliver outstanding customer service in a John Lewis shop by helping customers throughout their journey, driving sales using product knowledge and sales training, and maintaining exceptional shop standards. Support the wider team with till service, stock replenishment, price ticketing, and general shop-keeping, while protecting profits through accurate stock counts. Identify improvement opportunities and implement solutions to grow loyalty and performance.
Location: London, Surrey
Workplace: Onsite
Employment Type: Temporary
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Deliver engaging, inspirational customer service at every stage of the customer journey.
  • •Use product knowledge and sales training to drive sales and increase profits.
  • •Put the customer at the heart of everything you do by acknowledging needs, understanding what they’re looking for, and resolving queries.
  • •Work flexibly across the shop to support the wider team, including till support, stock replenishment, price ticketing, and general shop-keeping.
  • •Support accurate stock counts to protect profits and identify improvement areas to implement solutions.

Pay and Benefits

Salary: GBP 14.55 - 14.8 hourly

Key Requirements

  • •Basic IT literacy.
  • •Strong communication skills.
  • •Ability to provide engaging, inspirational customer service at every stage of the customer journey.
  • •Willingness to work flexibly across the shop, including till support, stock replenishment, price ticketing, and shop-keeping tasks.
  • •Desirable: experience with merchandising and product displays.
Skills:CommunicationCustomer serviceProactive problem-solvingAdaptabilityTeam support

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn