PRADA Client Advisor Osaka Umeda Hankyu 2F Bag

Prada Group
Osaka
Workplace: OnsiteFull timeFunction: SalesEducation: high_schoolSkills: ["Customer focus","Communication","Responsibility","Teamwork","Professional conduct"]

Deliver exceptional, client-centered service as PRADA’s brand ambassador. Own individual and store sales targets, maintain top-tier service and product knowledge, and drive KPI achievement. Use CRM and digital tools to capture client information, strengthen relationships, and support future business opportunities across omnichannel (store and e-commerce). Handle client feedback and complaints with guidance, collaborate with back-of-house for store operations, and ensure compliance with operational procedures.

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Prada Group
Prada Group
1 day ago

PRADA Client Advisor Osaka Umeda Hankyu 2F Bag

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Last checked: 7 hours agoStatus: Live

Job Summary

Deliver exceptional, client-centered service as PRADA’s brand ambassador. Own individual and store sales targets, maintain top-tier service and product knowledge, and drive KPI achievement. Use CRM and digital tools to capture client information, strengthen relationships, and support future business opportunities across omnichannel (store and e-commerce). Handle client feedback and complaints with guidance, collaborate with back-of-house for store operations, and ensure compliance with operational procedures.
Location: Osaka
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Create a warm, refined environment centered on clients and deliver outstanding service aligned with the “Client Journey Ceremony.”
  • •Aim to exceed individual sales targets and drive strong sales performance to contribute to overall store success.
  • •Maintain high motivation to achieve KPI targets while sustaining top-level customer service and sales quality.
  • •Demonstrate deep understanding of PRADA’s history, culture, and brand DNA, and use it in client communication and engagement.
  • •Actively gather client information, input accurately into the CRM system, build and maintain personalized relationships, and support future business opportunities through omnichannel initiatives.

Key Requirements

  • •High school education or higher.
  • •Passion for fashion and be a PRADA fan.
  • •Experience selling luxury brands/premium luxury/select shops and building customer relationships.
  • •Strong experience selling Ready-to-wear, Shoes, and Leather Goods.
  • •Business-level Japanese skills; sales experience using foreign languages such as English, Chinese, and/or Korean.
Experience:Luxury fashion
Education:High School
Skills:Customer focusCommunicationResponsibilityTeamworkProfessional conduct
Languages:EnglishChineseKoreanJapanese
Tech Stack:CRM systemDigital toolsSmartphone

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn