Customer Experience Banker - Commerce Township, MI

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship management","Sales","Communication","Presentation"]

Serve as a Financial Concierge for walk-in customers, helping them achieve their financial goals by identifying needs, recommending deposit and banking products, and accurately processing transactions. Build and retain consumer and business relationships through a disciplined sales approach, follow-up, outbound calling, and referrals. Educate customers on deposit products and partner with other bank teams while following operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
2 days ago

Customer Experience Banker - Commerce Township, MI

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Last checked: 1 hour agoStatus: Live

Job Summary

Serve as a Financial Concierge for walk-in customers, helping them achieve their financial goals by identifying needs, recommending deposit and banking products, and accurately processing transactions. Build and retain consumer and business relationships through a disciplined sales approach, follow-up, outbound calling, and referrals. Educate customers on deposit products and partner with other bank teams while following operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Understand and educate customers on consumer deposit products.
  • •Proactively grow customer relationships through a disciplined sales process, follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other areas of the bank to deepen relationships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High school diploma or GED and at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •Experience providing customer service in banking, financial services, or goal-driven retail sales (preferred 1+ years).
  • •Cash handling skills (preferred).
  • •Ability to understand and educate customers on consumer deposit products.
  • •Comfort with technology such as mobile services and online banking services.
Experience:1+ years
Education:High School
Skills:Customer serviceRelationship managementSalesCommunicationPresentation
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn