AspenTech

1 month ago

Technical Support Engineer I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Technical Support Engineer I at AspenTech will support customers of Aspen Engineering Solutions by solving technical problems, deploying engineering software, and delivering training. The role involves knowledge transfer, coaching customers on best practices, and collaborating with R&D to improve products. Occasional travel (<30%), and delivering trainings at client sites and offices worldwide.

Location: Pune

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Solve customer problems via telephone/web, deploy engineering software, and deliver high-quality training on Aspen Engineering solutions.

Travel: Low travel

Key Requirements

•Minimum 3 years of experience with Aspen engineering solutions (Aspen Plus, EDR, HYSYS, REFSYS, ACCE and Aspen Basic Engineering) or other relevant software tools.

Experience:3+ yearsChemical engineeringProcess simulationEngineering software

Education:Bachelor's in Chemical Engineering

Skills:CommunicationProblem-solvingInterpersonalTrainingWriting

Languages:English

Tech Stack:Aspen PlusEDRHYSYSREFSYSACCEAspen Basic EngineeringAspen PolymersAspen Custom modelersAspen Utilities

Company Brief

AspenTech

Provides software and AI-driven solutions for process industries to optimize asset performance, engineering, and operations. Helps energy, chemicals, and manufacturing companies improve efficiency, reliability, and sustainability.

Industry: Industrial Automation

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Bedford, United States

Founded: 1981

Website LinkedIn

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AspenTech

1 month ago

Technical Support Engineer I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Pune

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Solve customer problems via telephone/web, deploy engineering software, and deliver high-quality training on Aspen Engineering solutions.

Travel: Low travel

Key Requirements

•Minimum 3 years of experience with Aspen engineering solutions (Aspen Plus, EDR, HYSYS, REFSYS, ACCE and Aspen Basic Engineering) or other relevant software tools.

Experience:3+ yearsChemical engineeringProcess simulationEngineering software

Education:Bachelor's in Chemical Engineering

Skills:CommunicationProblem-solvingInterpersonalTrainingWriting

Languages:English

Tech Stack:Aspen PlusEDRHYSYSREFSYSACCEAspen Basic EngineeringAspen PolymersAspen Custom modelersAspen Utilities

Company Brief

AspenTech

Industry: Industrial Automation

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Bedford, United States

Founded: 1981

Website LinkedIn