Director, People & Culture

Zipline
Toronto
Workplace: HybridFull timeCAD 120,000 - 150,000 annuallyFunction: Executive & General ManagementExperience: 8+ yearsSkills: ["Leadership","Coaching","Communication","Analytical skills","Relationship building"]

Lead the people strategy and culture for a global custom products e-commerce business, partnering directly with the CEO and Leadership Team. You’ll manage a small HR team while owning recruitment, performance management, employee relations, and compensation planning. Drive scalable people programs, talent development, succession planning, and workforce planning, using Rippling and evaluating AI/automation opportunities to improve recruiting, HR operations, and employee experience.

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Zipline
Zipline
22 hours ago

Director, People & Culture

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Last checked: 20 hours agoStatus: Live

Job Summary

Lead the people strategy and culture for a global custom products e-commerce business, partnering directly with the CEO and Leadership Team. You’ll manage a small HR team while owning recruitment, performance management, employee relations, and compensation planning. Drive scalable people programs, talent development, succession planning, and workforce planning, using Rippling and evaluating AI/automation opportunities to improve recruiting, HR operations, and employee experience.
Location: Toronto
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Partner with the CEO and Leadership Team to develop and execute the people strategy across organizational design, workforce planning, succession, employee relations, performance management, and change management.
  • •Shape and strengthen culture across Canadian and international teams through engagement initiatives and employee recognition.
  • •Own recruitment strategy, manage external search partners, support internal hiring, and partner with hiring managers throughout the hiring process.
  • •Coach managers through performance improvement and difficult employee situations; lead company-wide performance management including reviews and goal setting.
  • •Partner with CEO and CFO on annual salary reviews, compensation planning, payroll administration, benefits and incentive plans, and HR compliance using Rippling, while monitoring workforce planning and labor/payroll costs.

Pay and Benefits

Salary: CAD 120,000 - 150,000 annually

Key Requirements

  • •8+ years of progressive HR leadership experience, ideally in entrepreneurial or high-growth environments.
  • •Experience leading talent acquisition, performance management, compensation, payroll, employee relations, and organizational development.
  • •Strong leadership, coaching, communication, analytical, and relationship-building skills.
  • •Ability to influence senior leaders while remaining hands-on.
  • •Experience supporting distributed teams; experience with HRIS platforms such as Rippling is preferred.
Experience:8+ yearsHigh growthEntrepreneurialDistributed teams
Skills:LeadershipCoachingCommunicationAnalytical skillsRelationship building
Tech Stack:RipplingAIAutomation

Company Brief

Zipline
Provides talent acquisition software and recruiting workflow tools for hiring teams. The platform appears focused on helping organizations source, track, and manage candidates more efficiently.
Industry: HR Tech
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